Great resorts at great prices
Great resorts at great prices Easy to book online and kept updated by email every step of the way

9 months ago
Fabulous service from Iantha, very helpful, I checked the price on line, which was good, to see if they could get a better price, she did 👍👍👍
9 months ago
One phone call in response to an advert on Travelzoo and holiday booked. Great service thank you.
9 months ago
The person I dealt with was very helpful and informative. Answered any question or query with efficiency,
Great resorts at great prices Easy to book online and kept updated by email every step of the way
First time I booked and found kirsty very helpful and knowledgeable will book again in near future.
Easy to deal with
Fantastic service from Morgen of broadway travel. He answered all my queries before I booked my trip to Prague Excellent
Just booked a family holiday for 2026, Nora was brilliant and very patient with me changing dates and airports to get the best price and see absolutely smashed everyone out the park with the best price! Thank you
Responsive and helpful
Really easy booking process, extremely professional and knowledgeable. Kelly was fabulous, she provided me with all the information I needed, provided me with all the prices and then swiftly confirmed everything ensuring our booking was easy. Can’t wait to go!
Thank you Spencer for sorting out our booking and refunding money that was paid in error. Much appreciated 🙏 ☺️
Booking has all gone smoothly so hope holiday is as good as promised
Ronnie was very good & helpful in booking my holiday in TUNISIA. I will definately ask for him with future booking Im a previous customer of Broadway Travel (over 5 years)and i recommend Broadway Travel to everyone. EFFICIENT,KNOWLEGEABLE, POLITE,& EXTREMLY HELPFUL Thank you Ronnie
I was very unsure about booking but Beatrice was so helpful and patient can’t thank her enough for booking our holiday can’t wait to go now
Stella ( I think that was her name) was very helpful and answered our questions fully. She was patient and I felt confident in making my booking with her. I always look to Broadway travel for the best prices when looking for a holiday. Thank you.
Providing instant advice with additional benefits effortlessly and honestly
Needed to reserve airline seats and upgrade to speedy boarding so had to request a booking ref. which was immediately provided. Most impressed.
Our experience with booking this holiday was quick and easy. Michael was so helpful and informative. We would definitely consider using this company again.
Stella was great and sorted our holiday
Grateful service and advise. Very efficient
We have used Broadway Travel for many years and have always experienced friendly professional service at all times. Nothing is too much for the fabulous staff who work there.
I spoke a very helpful adviser, Alan, who sorted my holiday wishes perfectly. He was very courteous and rang me back when he said he would to confirm everything was confirmed. Thank you.
Price advertised was not the price charged. If dynamic pricing is used, it needs to be made clear in the advert
Based on analysis of 9 reviews rated 1-2 stars for Broadway Travel
“Cancelation charges were 60% of the total holiday cost and the biggest item in that was the fees charged by Broadway...”
“But Broadway are missing the point of my criticism: namely both the enormity of the cancellation charges at 60%, and...”
“Put flights prices up after booking”
“The worst customer service”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Broadway Travel is a travel agency specializing in providing low-cost holiday deals, hotel accommodations, and cruise options for consumers seeking affordable vacation experiences. Established in 1948, the company has built a reputation for offering a wide range of travel packages tailored to meet the diverse needs of holidaymakers. Broadway Travel is ABTA and ATOL protected, ensuring that customers can book their travel arrangements with confidence. The primary target market for Broadway Travel includes budget-conscious travelers looking for value in their holiday plans for 2026 and 2027. By offering competitive pricing and a variety of options, the company aims to cater to families, couples, and solo travelers who prioritize affordable travel experiences. Customers can easily search for and book their preferred deals through the Broadway Travel website, which features user-friendly navigation and comprehensive travel information.
Broadway Travel receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and professionalism of the staff. Customers frequently mention the excellent service provided by agents like Iantha, Michael, and Wavell, who are noted for their patience and thoroughness during the booking process. Reviewers appreciate the efficiency in handling inquiries and the clear communication throughout their holiday arrangements. However, some customers express a desire for quicker response times during weekends, indicating that telephone calls could be answered more promptly. Despite this minor criticism, the overall booking experience is described as very good, with many feeling confident in the deals they received. The sentiment is predominantly positive, reflecting a strong reputation for customer service at Broadway Travel.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.