Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Therapist Joyce is amazing
I had a very pleasent experience and will be booking again!
Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.
I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more
My doctor has been extremely helpful and hasn't given up on helping me find the right medications to get me through things. She is very detailed and does what she can to reassure me we are on the right path. She actually listens to me unlike a lot of psychiatrist that just throw meds at you before you can even explain how you're feeling.
I didn't find that I got any real tangible help from my sessions. And I got on the video for my last appointment, waited 5 minutes to tell my therapist I had an issue, she was late and I jumped off the call. Got charged $70 within minutes for a missed appointment. I will get my care elsewhere.
Therapist was excellent.
Enjoyed therapy sessions with Jeffrey Barrett. I appreciate the time and concern.
I’m able to talk to a professional about my problems and find solutions to make it better. I’m now able to go out in public without a panic attack. I’m taking better care of my self too. Very happy I started this.
I'm not one for being around people, so being able to go through therapy online in a video call has been wonderful. Love my Therapist and my Psychiatrist. They have saved my life.
I've had a truly wonderful experience with my therapist. They create a safe, supportive, and non-judgmental space where I feel genuinely heard and understood
The providers at Brightside are a big help with helping me with my anxiety
The counselors are great and they’re really nice
CUSTMOR SERVICE
I was charged multiple times for different services even though when I began they told me I would pay nothing out of pocket because I am on both Medicaid and Medicare. They've charged me over 230 dollars just this month alone.
very good choice for mental health needs if you have insurance that covers it! my psychiatrist is great and the medication she has prescribed me has helped me so much to relieve my anxiety.
Regular check ins
Look forward to my sessions
Waiting for my proscriber to contact the pharmacy or for my prescriber to answer the pharmacy to get my script refilled. I had an online appointment last Tuesday and my script is in limbo. I'll try again, but ultimately I'll be looking elsewhere in the future, so I can get my script filled w/o waiting several weeks w/o my meds. Thank you.
My doctor Gray and therapist Henderson are great. They both have helped me move forward with a better life, and way less dark days.
Brightside has helped transform my life with practical tools to gain a level of confidence about managing my emotions which I previously felt was unattainable. I’m so thankful for my therapist and for this program.
Really great service.
Great therapist!
I love my therapist. She has been so helpful and talked me through everything that I have going on. I’m so thankful for her and her help.
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