Bord Gáis Energy Reviews

I find everything easy with my account... never had an issue and always looked after... whenever I am contacted it has always been for my benefit...just a very good service

please stay away.. poor customer service and rude attitude .. never spproaching them again. had bad experience at 3 occasions.

Failed to refund €775 they owed me when the account was closed. And 8 weeks later, despite multiple calls and emails, they still haven't refunded. They even lie and say they have paid. Avoid at all costs.

The online renewal process is easy to understand and so straight forward to complete

I recently had my boiler serviced and had no issues booked online in a few minutes engineer was very professional and efficient.great service.

Easy to follow uses plain language Short and sweet to use

App functionality is great, easy to use, easy payment options

Online experience is easy. Information is concise with little to no fluff.

Easy to use and good value.

Simple online renewal with discounts with good advanced notice.

Renewed contract for electric supply. Staff very helpful and friendly. Seamless

This week I had a call from Bord Gais as my contract is up for review. The girl that helped me, Emer, was exceptionally knowledgeable, helpful, patient and made me feel valued as a customer.

I used to change my provider every year. But I was always going back to Bord Gais. Therefore, they are the best and the easiest to deal with

renewing was easy and discount were increased from last year. However still thinking all energy companies are profiteering from current global uncertainty. Will be interesting to see end of year financial results and bonuses issued at the consumers expense.

The engineer was professional and knowledgeable about all aspects of the boiler regulations.

Quick and easy online process to book the boiler service. Engineer was polite, friendly and efficient. In and out in 45 mins.

Reliable service with clear billing and competitive rates. Customer support is generally helpful and easy to reach. Online account management is convenient, and switching plans or submitting readings is straightforward. Overall, a solid choice for energy needs in Ireland.

Bord Gais cancelled their scheduled boiler service for me 3 times in a row making it 3 years since the boiler was serviced Totally incompetent Best go Private

From the time we put in the service call we had a technician to our premises in 3 hours. The technician was efficient and found the problem immediately. He had to close our boiler down in the interest of safety but it was the correct decision. Bord Gas acted immediately to get us a plumbing company through a subsidiary company called LOCAL HEREOS. Expensive but so is everything in Ireland.