Boost Mobile Reviews

Great service. Tracy was very helpfulful.

I had a terrible start by signing up with boost Mobile. First of all they sent me a Sim card to the wrong address. So I had to wait over two weeks for the card. Then I had to go through my other carrier once again to get a transfer pin number. I had one, but it took too long for the Sims card to come. I’ve spent a lot of time and five different phone calls trying to become a boot member. When the billing came, it said I owed $10 more than I should’ve. They informed me that it’ll all be OK but it has to look like that at first. We haven’t been boost members for very long. But My Husband just had a drop call and not too happy about it. I hope that this is just a glitch in signing up and not a permanent thing. Seems like I’m having issues with the talk and text, but I signed up later than My Husband waiting on the Sim card. So we’ll see what happens from here.

Poor Customer Service Need To Take a Better Care Of Customers Needs

My experience with Boost Mobile has been good with its mobile services. The cellular data isn't the most reliable, & my ongoing phone calls may sound a little muffled ( depending on the area, mostly. ). Overall, though, my phone service runs pretty well, especially for the price that I'm paying for it.

Some times service is too slow or out off services

We were paying waaaay too much with Verizon. So glad a friend told us about Boost!

I had a very pleasant experience. Customer service was knowledgeable , polite and took care of what was needed. Thank you

Excellent service I hookup the phone for my sister so she can have it to use while she here and call back home

I was a Verizon customer for over 25 years. I’m about to retire, and Boost offers a retirement price that fits my budget. There has been no changes to my service. Switching to Boost was seamless.

They listened

Great friendly people. Good customer support

Weak internet signal

Once you use all your data for the month LYE kicks in and your down to a crawl.

The store I go to always helping me out with all my issues I recently just got a phone from 9301 Bissonnet store and I love it they gave me a great deal and treated me like family love going there every time I need a new device for family members

easy to change payment

I spent whole day for someone to help and no one did, atill waiting a call from you guys, you told me that I should receive call after one minute upon activation my phone, now it's been teo days already no one calling me. Shame on you all

On travel assignment phone was stolen call to get number taken off my account. Because I have insurance I was told I could get a replacement phone. I was told to call boost claim done that she wanted an imei number I couldn’t give to me not having the phone in my possession. I had to call boost back to get the IMEI number I’m steady telling the lady I’m at work she’s overtalking me and talking to fast and I ask because I’m on a travel assignment can I go to a boost store and pick up the device I was told NO.

It's a great company cheap service

Everything is good to me. I don't have any complaints. I have been w boost for almost 10 years. I left for almost a year, I'm now back. I don't plan on ever switching again, unless I have major issues. But, I don't forsee me having major issues. I never have before.