8 months ago
Your technician performed excellently, was very knowledgeable and even had a trainee with him who he had coached well.
8 months ago
Reggie was absolutely FANTASTIC! He was very nice, very polite, very knowledgeable and we welcomed him into our home with open arms! He kept me updated on his return from Birmingham and let us know al... See more
My phone got cut off. I’ve been with you guys for awhile now and asked if they could at least push my bill back a few days until I got paid. Saying I’d pay the extra bill/fee. Couldn’t help me.
Great price, great personal service and exceptional technician came to house to transfer service to my phone.
Great price! Geeat crll service!
As a senior citizen I needed help with phone use and didn’t get basic needs met. Never again.
So far, so good!
The price is great! The costumer service is great! The only thing that disappointed me, that I only get two bar whenever I'm at work.
It took nearly two weeks to clearly address my concern. I spoke with at least 7 or 8 (possibly more) different associates of your customer team until one was finally able to understand and properly address the issue. It was an exacerbating experience beginning on July 3, 2025 through July 16th.
I know that changing plans and different phones along with a purchase could need some patience. I moved 3 phones and purchased one. Considering all the details it went very well, the guy did everything needed and we went home on Boost network. I got the new phone and finding new stuff daily.
It’s more affordable
The service sucks every time I try to use any kind of wi-fi system it shuts down it won't come off of Wi-Fi calling even though I turn it off apps keep downloading after I delete them because this Mobile boost thing they have with the games it's just garbage I should get a refund or at least 6 months free I feel
Good reception, great price. Fairly seamless transition from old carrier.
The person who helped me was servicial and gave me all the information i needed
Great service.
No signal they suck
Great never had Boost love it
Data coverage isn’t good and very slow speeds. Not a happy customer. I’m switching back to Verizon.
Cheap rate for more gb
They tell you that you have unlimited data. Then when you go over a certain amount, they throttle the data to the point that it is unusable. On top of that, they will keep nagging you with text messages and emails to purchase more data.
Exceptional stress free service
Very easy to join, cheaper than most
Based on analysis of 148 reviews rated 1-2 stars for Boost Mobile
“Have not been able to use service because I don’t have a SIM card because my phone doesn’t support a eSIM”
“They cancel your orders without your knowledge and refuse to give back a refund even after multiple calls and supervi...”
“I ordered online and was supposed to be sent a SIM card in 3 to 5 days”
“Upon attempting to set up my account with Total Wireless, I encountered difficulties and had to reach out to customer...”
“Do not do business with them”
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Boost Mobile is a telecommunications company that offers affordable mobile phone plans and devices to consumers in the United States. The company specializes in providing unlimited talk, text, and data plans with no long-term contracts, making it an appealing option for budget-conscious customers and those seeking flexibility in their mobile service. Boost Mobile's pricing structure includes promotional offers, such as a reduced rate for the first three months, followed by a consistent monthly fee. Targeting a diverse customer base, Boost Mobile caters to individuals looking for reliable coverage and accessible pricing. The company also allows users to bring their own devices, enhancing convenience for existing smartphone owners. With a focus on delivering value and a straightforward service experience, Boost Mobile aims to meet the needs of consumers seeking quality mobile connectivity without the complexities of traditional contracts.
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Boost Mobile receives a mix of feedback from its customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the service quality and pricing, highlighting great customer support and friendly, knowledgeable staff. Positive sentiments often mention the ease of switching to Boost and satisfaction with the deals offered. However, numerous complaints arise regarding customer service, particularly the frustrating automated help system that leaves customers feeling unsupported. Delays in order processing and issues with phone functionality also contribute to dissatisfaction, with some customers experiencing canceled orders and billing discrepancies. Overall, while Boost Mobile has a solid base of satisfied customers, the recurring issues with service and support cannot be overlooked.
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