Boost Mobile Reviews

Great savings with same service

Great it is awesome and fun

Phone call are terrible. Always cutting in and out.

This is the 2nd one I found this morning. That makes for 4 I have received since my Boost representative set up my phone-system. I was very happy with Nate’s service, the education, the price as I love My Dish. I know my first two were positive for I had a positive experience, but 4 requests is too much. Reading how to write a useful review when I gave a heartfelt review 2 times with much respect I find you are engineering how I am to respond.

Wellnsince I have been with boost I have had the best customer service with the person I deal with they go above and beyond to make it easy sonkeepnup the good work

The staff on Claiborne was extremely helpful and polite

Ordered new phone on promo. Phone was $149.99 + monthly plan , less than a week and a half later I was told I owe my monthly balance again. The terms and condition of the phone that I purchased was “you” get the phone for said price but you have to stay with boost mobile for a year in order for the phone to be unlocked to you. I asked if I could pay my plan upfront for 12 months because I didn’t like the way the were conducting business only a WEEK after getting with them and I was offered no resolution other than $10 my bill. It’s like they want to steal your money and keep you trapped. I definitely reported this to the Federal Trade Commission as well as the FCC. These companies are becoming bold and ruthless and it’s really asinine. I’m IMPATIENTLY waiting for this year on death row to end. Bye Bye Boost Mobile

Hotspot and data are complete rip-off.

Worst coverage ever

They made it very easy to switch, and when I did have questions I called customer service, and they were very helpful. Also with their service, my phone is even working better, it's getting all the updates it should, running like it should be.

I’m Not receiving calls until I’m at home connected to the internet! I need access to services when I’m away from home!

My signal strength typically 2 bars all over Phoenix and Houston. Very disappointing considering that you claim to have access to T-Mobile’s sites, as well as your own. 2 bars makes a poor quality connection.

Dishonest wouldn’t refund when couldn’t activate the phone. I activated a phone using the boost app but after hours of trying to use the service I couldn’t make calls, text or do anything. they denied my request for a refund. They said go to any Walmart and you can get the SIM card needed. It didn’t work and they said I’d need to open a new account and spend more money. I threw away $50 and won’t ever use their services again.

I was satisfied with the Customer Service rep, although the issue was not resolved. I called back the next day, July 18. I was not satisfied with the service at all on that day. The representative was not helpful, she seemed to not really know what needed to be done to help me, I ended the chat very dissatisfied.

Awesome customer service....overall services and phones great, thank you.

I love the fact love my bill is so awesome. The service is outstanding. Very pleased with everything. No dropped calls and receive my texts and can send my texts without any problems.

Better Connection to the internet

I loved how they cared for me; I felt very special. We are happy to see Boost Mobile is back in our neighbourhood. Every employee was really helpful, and their customer service is top-notch. Truly, I'm very happy. Thank you.

The customer service store member was knowledgeable and The company has great reliable service anywhere