Boost Mobile Reviews

my data ran out fast and is pretty slow

Loved working with the guys at the store. Not thrilled with the higher cost for a iPhone plan versus my android phone. Not happy with the Samsung phone I purchased. It lags. It doesn't work sometimes. It's slow. It takes worse pictures than my old phone. In fact I'm thinking of reactivating my old phone & dumping the new one... I dislike this new phone that much. I like the plan I'm on. Love the price & the mobile hot spot is awesome.

Wi fi slow to connect when ur away from home wi fi

Switching to Boost from my prior carrier was easy and seamless. The tech support provided setting up my new e-Sim was really easy and their rate plans are really inexpensive and cannot be matched!

I have more bars than your competitors. Always Working.

Poor customer service, told one thing by a supervisor that was blatantly false, next activation rep told me as much after driving to a store and wasting time and $. Called for some resolution for multiple failed call backs, nothing can be done, won’t escalate. Sorry is all they said, but sorry does nothing for a new customer. Complete bs from the auto reply below. I made six phone calls. All told me there’s nothing to do, sorry. Got names and a promised call back that never happened. Said they could read the notes but wouldn’t access the account without the phone in hand to verify. Phone was for daughter on a solo cross country trip.

Without this device network I couldn't exceed my work obligation, because of this network allowing me to be a member, my occupational supervisor is greatful and so am I

Service is horrible

great customer service

Cricket staff were difficult to work with so we switched to Boost. Great experience so far.

I switched to Boost Mobile from Verizon after being a lifelong customer. I don't regret that decision at all. I was paying $35.00 for 15 GB of data with Verizon and always running out of data. Now I pay $15 for 30 GB of data and don't run out. I also don't have dropped calls with Boost Mobile like I had with Verizon. Win Win 🙌

My data works again without wifi. My phone battery now lasts like it did when new. I hardly use data yet with TFW it mystery disappeared every day. I switched from TracFone because their service became so bad it was a waste of money. Your phone assistance to switch was excellent and I hope your great service doesn't slowly degen the way TFW did.

Great service I haven't lost signal anywhere

So far no problems, will know more when taking a trip

The service is iffy at best phones always buffering when watching a video that’s terrible gameplay super slow you can service stinks

I don't have a voice mail. I have to call in order to hear the message. Incumbersome After I signed up my voice mail went away.

My phone seldom was able to connect to the network and the guy who sold me the Sim was being creepy

I started service in June 30. EVERY call was dropped. 5G was not working and I require a phone for work. Switched my service on 7/11. Person on the phone said I needed to go to a store to get my service refund under the 30 day money back guarantee on your website. Store refused to refund.

Service is great so far. The experience of switching service was a total nightmare! It took several hours and finally got everything switched. New watch is not added yet as it is such a pain to get things done.