Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

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IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

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DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

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DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 371 - 380 of 996 reviews
EW

So easy to use and really effective

So easy to use and really effective. I was amazed how fast they found me a new slot.

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CL

I was shocked how fast I got a new test

I was shocked how fast I got a new test date. The whole process was smooth and saved me months of waiting. Great service all around!

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BH

Absolutely brilliant service

Absolutely brilliant service! My test date was moved up by nearly two months.

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BD

Everything was done quickly

Everything was done quickly, and the automated booking saved me so much time.

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VB

Complete waste of money

Complete waste of money. Got a few notifications of tests but as soon as I paid for automatic booking .. nothing ! Managed to book a test cancellation myself and asked for a refund which was refused

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DG

Way better than relying on luck

Way better than relying on luck and manually checking cancellations.

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J

It is a total scam

It is a total scam. Nobody should fall for it. There was first charge of 19 pounds and later they will tell you to upgrade it to automatic which is 49 pounds with the 19 pound the only you only gets notification which is not available on dvla site don’t fall for them.go to your bank and report them as fraud.

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JB

Manual booking is not working. Better choose automatic

Updated: I have gone through and check that I actually received notifications from them but the real problem is with DVSA. You logged in and they ask you all the questions and by the time you on the page slot is already gone. Unfortunately, automatic booking is expensive for me and I miss that update in the website when I initially sign up. I m receiving notification will keep trying. I have paid 19 pounds and I got one email notification about available slot but when I logged in, it wasn’t there. I immediately realise it’s not gonna work and raised a cancellation refund as they advertised money back within 7 days. To my surprise they said we can’t refund your amount as we sent you one notification before 7th day. I have not seen single notification after that and now on top they are asking me to pay another 30 pound to change to automatic booking

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KC

Wish I’d gone elsewhere

I didn’t pay for the automatic booking option, but the £19.99 I did pay for notifications has been a complete waste of money. Have been searching for more than a month and even when responding immediately to the emails not once have I managed to secure a test. Paid £11.99 for Testi this morning and got a slot right away.

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D

Bookdrivingtest was fantastic

Bookdrivingtest was fantastic! I got a new test date within a few days. Their service is quick, reliable, and makes the whole process so much easier. Would recommend to anyone.

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