Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 341 - 350 of 996 reviews
WV
5 out of 5 stars

It’s honestly incredible how simple it

It’s honestly incredible how simple it is. Set your preferences and wait my new test came through in two days.

Date of experience: May 28, 2025

AT
5 out of 5 stars

I’d tried two other apps

I’d tried two other apps before this, but only this one worked. Rebooked within a week. So thankful!

Date of experience: May 28, 2025

RF
1 out of 5 stars

Do not trust this company I paid the…

Do not trust this company I paid the extra for them to find me a test but they were unsuccessful. They did however book a test for another city that was four hours away from where I live which was not one of my choices. When I told him about this, they said it was an error I have then on multiple occasions have emailed to request a refund as they were unsuccessful in booking me a test date I should therefore be entitled to a refund. It is now been near two weeks Since they last responded which I think an utter joke that they take your money but not willing to give you a back when they have been unsuccessful in providing you with a service they say they can provide I was told it would take up to 7 days or maybe even up to 15 but usually they can get your test booked before this however it’s now been over 40 days which I have now had my test through my own original booking i mad made myself on the DVLA website

Date of experience: May 28, 2025

JB
1 out of 5 stars

It’s just an email an email spammer

It’s just an email an email spammer. By the time the email has been sent of availability, the test would have already been booked up elsewhere. Get an app like Testi instead of this.

Date of experience: May 28, 2025

AD
5 out of 5 stars

I was able to cancel my old test

I was able to cancel my old test and rebook without losing money.

Date of experience: May 28, 2025

MF
5 out of 5 stars

I don’t normally leave reviews

I don’t normally leave reviews, but this service deserves one. Moved my test up by almost two months.

Date of experience: May 27, 2025

AT
5 out of 5 stars

This service gave me back control

This service gave me back control of my schedule.

Date of experience: May 27, 2025

GP
5 out of 5 stars

Super simple

Super simple. You pay, they search, and they book. Couldn't be happier with how easy it was.

Date of experience: May 27, 2025

BA
5 out of 5 stars

Highly efficient system that works

Highly efficient system that works exactly as intended.

Date of experience: May 26, 2025

N
5 out of 5 stars

It found several cancellations for me

It found several cancellations for me in just a few days.

Date of experience: May 26, 2025

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