Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

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IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

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DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

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DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

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Showing 351 - 360 of 996 reviews
EP

I tried other services before this one

I tried other services before this one actually works.

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ZB

Amazing tool for learners

Amazing tool for learners. Got a test date in just four days and didn’t have to keep refreshing the government site.

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IR

Moved from a four-month wait to just

Moved from a four-month wait to just two weeks. Amazing!

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LA

Within hours

Within hours, they secured a cancellation that was three weeks earlier. Very happy with this service.

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Y

A complete scam

A complete scam - avoid at all costs. They took my money and did absolutely nothing for weeks. Eventually, they got in touch with an “offer” of automated booking - for an extra fee. Unsurprisingly, nothing came of that either. Now they’re refusing to refund me, hiding behind vague and deliberately misleading T&Cs clearly designed to prevent anyone from ever getting their money back. I’ll be reporting this to Action Fraud. It’s incredibly frustrating that companies like this are allowed to take advantage of young people already struggling to book a driving test. Also, take a close look at the so-called “positive” reviews - they’re clearly fake, written in American English and often poorly worded. At the very least, if you're going to mislead people, make an effort. Absolute disgrace.

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MA

I had Misleading Promises and No Response After Refund Requesta very frustrating experience…

UPDATE (13/06/2025): They promised on 27 May, to refund the amount I paid and it will be within 1 to 5 business days. However until today (13 June) there is no update on the money I paid, let alone their GOODWILL GESTURE. Beware before paying your money to them. --------- I had a very frustrating experience with this company regarding a refund. I initially booked my driving test on my own, and immediately contacted them to cancel their service and requested a refund. At first, they told me that if they couldn’t book a test for me within 7 days, the refund would be processed automatically. Later, they changed their statement and said it could take 1 to 30 days to issue a refund. Eventually, they told me I would receive a refund only after I passed my driving test—which is unprofessional and makes no sense, considering I handled the booking myself. After passing my test, I contacted them multiple times by email to follow up on the refund, but received no response at all. It feels like they were just trying to delay or avoid issuing the refund altogether. This kind of service is completely unprofessional and misleading. I would not recommend this company to anyone.

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JB

It kept finding better and better slots

It kept finding better and better slots couldn’t ask for more.

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JF

Loved how customizable the search

Loved how customizable the search options were for test centres and dates.

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JR

Was able to book during my school

Was able to book during my school break, which was a lifesaver. Thanks for the quick turnaround!

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VL

Absolutely shocking

Absolutely shocking! Never offered a single test date had to book my own then tried to take credit for it saying they had booked it when I had done it previously. Absolute joke!

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