Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

AF
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

Hands-off and highly efficient system!

Hands-off and highly efficient system!

My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 281 - 290 of 996 reviews
MD
5 out of 5 stars

Highly recommend this if your test is

Highly recommend this if your test is too far away. I got a cancellation within 48 hours. The system works so well.

Date of experience: June 5, 2025

CC
5 out of 5 stars

Fast communication and very simple

Fast communication and very simple instructions to get started.

Date of experience: June 4, 2025

AW
5 out of 5 stars

The process was simple and worked fast

The process was simple and worked fast. I didn’t expect to get such a good slot so quickly. Great for learners in a hurry.

Date of experience: June 4, 2025

NE
5 out of 5 stars

Very happy with the service

Very happy with the service. I got multiple options within a few days and picked the one that suited me best. Zero hassle involved.

Date of experience: June 4, 2025

RS
5 out of 5 stars

My test date got moved two months

My test date got moved two months earlier. I didn’t have to do a thing just got a confirmation email. Couldn’t be easier.

Date of experience: June 4, 2025

UB
5 out of 5 stars

A friend recommended this and I’m glad

A friend recommended this and I’m glad I listened. Worked like a charm.

Date of experience: June 4, 2025

A
1 out of 5 stars

overpriced

overpriced. i paid £15 for a service which found me a better slot and way quicker, but this one took ages and charged £49+.

Date of experience: June 4, 2025

EN
5 out of 5 stars

Wasn’t sure it would work

Wasn’t sure it would work, but it delivered more than expected.

Date of experience: June 3, 2025

DF
5 out of 5 stars

Honestly didn’t expect this to work so

Honestly didn’t expect this to work so well. Found me an earlier test and even rebooked automatically. Huge help during a stressful time.

Date of experience: June 3, 2025

CH
5 out of 5 stars

Couldn’t believe how fast they found me

Couldn’t believe how fast they found me an earlier test date.

Date of experience: June 3, 2025

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