Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 291 - 300 of 996 reviews
K
1 out of 5 stars

Don’t get notified quick enough

Don’t get notified quick enough, not option for push notifications. Better apps that can get you better results and much cheaper too. Waste of money, wouldn’t recommend

Date of experience: June 3, 2025

MS
5 out of 5 stars

Such an easy service to use

Such an easy service to use. I signed up and within 24 hours had a test booked for the next week. So much better than checking the government site constantly.

Date of experience: June 3, 2025

KS
5 out of 5 stars

I couldn’t believe how quickly they

I couldn’t believe how quickly they found me a new test. Went from waiting two months to just a week. The whole process was smooth and totally stress-free.

Date of experience: June 3, 2025

AM
1 out of 5 stars

Absolute rubbish!

Absolute rubbish!! Paid the first £19 and received 2 emails to tell me they found a slot but surprise by the time I went on the DVSA website they had gone, I’m sure they make these up! I then paid the additional £49 as I was desperate to get the advanced search which came to absolutely nothing, no earlier date, nothing. I have since gone with another company who managed to fulfill their claim and found me an earlier slot within 48 hours. I have asked for a refund but Tyler just keeps on sending me their T&C’s saying I have to wait 60 days for a refund. Absolute waste of money, scammers !!

Date of experience: June 3, 2025

AK
5 out of 5 stars

Saved me from losing my theory pass

Saved me from losing my theory pass. Absolutely brilliant booking service.

Date of experience: June 3, 2025

MG
5 out of 5 stars

From long wait to test in a week

From long wait to test in a week what more could you ask for?

Date of experience: June 2, 2025

lv
5 out of 5 stars

Wonderful service - would highly recommend

This is my second time of using this service. 1st time was given a test within days of registering. 2nd usage, after test failure I had to reset my account. I received fantastic service from their customer support team, namely Emily, she responded swiftly and was incredibly helpful and quickly resolved the problem. (she’s an absolute credit to the team) I have no doubt in recommending this company to others…. Great service received. Sincere thanks

Date of experience: June 2, 2025

HW
5 out of 5 stars

Exactly what I needed fast

Exactly what I needed fast, accurate, and completely stress-free.

Date of experience: June 2, 2025

EF
5 out of 5 stars

This service helped

This service helped both me and my sister book earlier tests. We both passed thanks to the quick turnaround.

Date of experience: June 2, 2025

LR
5 out of 5 stars

So impressed

So impressed. I didn’t have to do anything except fill in my preferences. The rest was automatic.

Date of experience: June 2, 2025

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