Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 271 - 280 of 996 reviews
D
5 out of 5 stars

Got me rebooked in under 24 hours after

Got me rebooked in under 24 hours after I signed up. Couldn’t believe how quick and easy it was.

Date of experience: June 7, 2025

A
5 out of 5 stars

Helps you skip the constant refresh

Helps you skip the constant refresh grind on the DVSA site.

Date of experience: June 7, 2025

J
5 out of 5 stars

Thanks to Bookdrivingtest

Thanks to Bookdrivingtest, I was able to take my test weeks earlier than planned. It’s so easy to use, and their customer support was helpful when I had questions.

Date of experience: June 7, 2025

CJ
1 out of 5 stars

Total lie!!

Total lie!! I want to get notification when a slot comes free, so i did but none of them existed, so i emailed them and ask for a refund but i got no reply and nothing and now that website doesn't even exist.I wish i could do 0 stars.

Date of experience: June 7, 2025

FR
1 out of 5 stars

Terrible experience after months of…

Terrible experience after months of using the app I eneded up biking my own test using a different app, requested a refund on a few occasions not had a refund or anyone contact me

Date of experience: June 6, 2025

HP
5 out of 5 stars

Simple process

Simple process, great customer service, and very effective.

Date of experience: June 6, 2025

ES
5 out of 5 stars

I didn’t expect much

I didn’t expect much, but I got a cancellation on my preferred date and location. Fantastic result!

Date of experience: June 6, 2025

LG
5 out of 5 stars

Absolutely brilliant service from

Absolutely brilliant service from Bookdrivingtest. I got an earlier driving test slot within 72 hours. No more waiting around endlessly refreshing the DVSA site. Highly recommended!

Date of experience: June 6, 2025

DM
5 out of 5 stars

I was skeptical

I was skeptical, but Bookdrivingtest absolutely delivered. They rebooked my test in less than 48 hours for a date and time that suited me perfectly. Totally worth every penny. Super efficient and easy to use.

Date of experience: June 5, 2025

TJ
5 out of 5 stars

Bookdrivingtest saved me so much time

Bookdrivingtest saved me so much time and stress. I was struggling to find a test date, but they found one for me in just a few days. Highly recommend it to anyone needing a quick retest!

Date of experience: June 5, 2025

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