Pues para intentar modificar una…
Pues para intentar modificar una reserva he tenido que llamar cuatro veces

Over a year ago
Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothing we can do, no double rooms available, No offer of a discount Very poor customer... See more
Over a year ago
The hotel is terrible don't come here it's awful
Pues para intentar modificar una reserva he tenido que llamar cuatro veces
Muy buen servicio y personal atento
Facilidad para realizar la reserva y buena información de los servicios.
So far so good :)
Accommodation was very well, but food is not too good
Smoth reservation process - very attentive service afterwards!
Second time we have stayed still as good staff are very helpful and very polite we requested a room where the sun gets.we were accommodated as I have a disability staff very helpful.the only negative is was not allowed sunbed on our balcony if I did not feel well would not lay out by pool so would loved to of been able to lay on sunbed on balcony
Días estupendos con amigos
Me encanta este hotel,el trato es exquisito x parte del personal,en especial los animador@s
Dont believe any bad things u hear about this hotel as stayed here for a week in February and I had a fantastic time with room..food definitely cant complain
Todo bien a excepción de las bebidas fuera de las comidas del TI muy limitadas y de poca calidad.
Tout excellent
Excellent service, good food. Loverly rooms.
Estuvimos súper bien atendidos por personal menú buenos y buena calidad repetiríamos otra vez
Hotel limpio,personal muy amable.
Muy buena atencion e informacion
No se reserva, se “solicita”. Si no mirad el mail y te han cancelado l habitación puedes presentarte y no tener hotel
Fine hotel goodwill servixe
The price/quality equation is good. There are some things which could be improved. Our room was obviously decorated by a short man who could not reach the top of the walls. Our bathroom shower attachment had come away from the wall but this was put right quickly and efficiently. However, if things were built better - for example with a batten fixed to the wall with cavity wall fixings and then the attachment is screwed to the batten. Then the shower attachment would have something to hold onto and it would not fall off again. The receptionist is an absolute star. She is hard working, speaks a zillion languages and is quick and competent and coped with me really well when I complained about the shower. The central courtyard is a delight with a large swimming pool and an outdoor kitchen area where the breakfast eggs and omelettes are prepared. The breakfast was good except for the coffee which was not and - horror of horrors - they use plastic teaspoons! Ugh!! Also they use plastic straws in the drinks and it is time to say NO to these useless bits of plastic please. We will come back here because it is generally a great place and I hope that the company finds my feedback useful.
No espere ni más ni menos, es un 3 estrellas. LO MEJOR: El hotel en sí, las instalaciones son preciosas y las vistas de la playa son una maravilla, los trabajadores son muy atentos y educados. LO PEOR: Faltan servicios básicos, como WiFi en la habitación, televisión (que es de pago y no hay en la habitación), no hay microondas,.... En el todo incluido el bufet es poco variado y no hay comida fuera de horas de comedor, tampoco snacks. Las bebidas como zumos, cafés y combinados eran "de máquina" y el apartamento que alquilamos estaba un poco deteriorado por el uso y era algo antiguo (cocina y baño).
Based on analysis of 125 reviews rated 1-2 stars for BLUESEA Hotels
“Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothi...”
“Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothi...”
“Bluesea Los Fiscos, Lanzarote”
“Very bad experience”
“I went downstairs to tell Martha, the receptionist and after I tried to tell her nicely that we cannot stay in such c...”
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BLUESEA Hotels is a hospitality company that specializes in providing beachfront accommodations at competitive prices. With a focus on all-inclusive holiday experiences, the company caters to a diverse clientele, including families, couples, seniors, and solo travelers. Customers can explore a variety of destinations, such as Mallorca, Tenerife, and Costa del Sol, ensuring convenient access to both relaxation and local attractions. The company’s platform allows users to book hotels directly, offering exclusive deals, guaranteed lowest prices, and free cancellation options. BLUESEA Hotels emphasizes user-friendly service with a configurator designed to help travelers find their ideal lodging based on personal preferences and travel styles. By prioritizing comfort, location, and essential amenities, BLUESEA Hotels aims to enhance the vacation experience for its guests.
BLUESEA Hotels receives a mixed reception from guests, with many praising the overall hotel experience while others express significant dissatisfaction. Positive reviews highlight the good quality of certain hotels and the friendly staff, with some guests appreciating the entertainment options available. However, numerous complaints focus on the poor condition of the rooms, including issues like cleanliness, broken fixtures, and even bed bugs. Guests also criticize the food quality and variety, with several noting that it fails to meet expectations. Additionally, there are reports of inadequate customer service, particularly regarding room bookings and accommodations. Overall, while some customers enjoy their stay, the negative experiences shared by many indicate that there are serious areas for improvement.
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