CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeBJS Home Delivery Reviews
BJS Home Delivery logo

BJS Home Delivery Reviews

4.478 out of 5 stars
4.478 out of 5 stars
4.5
|Great|1,000 reviews

TrustScore

4.5
4.478 out of 5 stars
Great
5 out of 5 stars
831
4 out of 5 stars
32
3 out of 5 stars
22
2 out of 5 stars
14
1 out of 5 stars
101
1,000 reviews in total

Review summary

BJS Home Delivery receives overwhelmingly positive feedback, with many reviewers praising the speed and efficiency of their service. Customers consistently highlight the on-time delivery and excellent communication, noting that the delivery staff are friendly and professional. Reviewers appreciate the care taken with their items, often describing the experience as pain-free and seamless. However, there are some critical comments regarding delivery issues, particularly when the service does not meet the two-man delivery expectation, leading to frustration for some customers. Despite these occasional complaints, the majority of feedback reflects satisfaction with the overall service quality and product handling. Overall, BJS Home Delivery is viewed positively, with a strong emphasis on their reliable and friendly service.

✨
Based on reviews, created with AI

See what reviewers are saying

Customer
CustomerFeatured

7 months ago

5 out of 5 stars

Great service

Great service

Anonymous
AnonymousFeatured

7 months ago

5 out of 5 stars

First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Paul Strickland
Paul StricklandFeatured

7 months ago

5 out of 5 stars

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

winkle singh
winkle singhFeatured

7 months ago

5 out of 5 stars

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professional... See more

Filter by rating:
Scarlett
Scarlett
1 reviews
8 months ago
5 out of 5 stars

Good delivery

Plenty of warning before delivery arrived. Delivery chaps very friendly and polite.

Helpful?
pete stevens
pete stevens
1 reviews
8 months ago
5 out of 5 stars

Great service,friendly and fast

Great service,friendly and fast More than five stars

Helpful?
Karen Mills
Karen Mills
1 reviews
8 months ago
5 out of 5 stars

Delivery was great

Delivery was great, men were helpful and polite, everything went smoothly. Great job.

Helpful?
Mr David Thomas
Mr David Thomas
1 reviews
8 months ago
5 out of 5 stars

Overall good experience

Good advance notification, and made sure that they had more than one telephone number to get hold of me on. Rang to check if they could deliver earlier than my notified delivery slot. Very polite, diligent delivery crew. While on site, they asked me to speak to their office who wanted to confirm the delivery was complete and did not appear to be damaged.

Helpful?
Craig  McKenna
Craig McKenna
1 reviews
8 months ago
1 out of 5 stars

Box ripped damaged taped up if you…

Box ripped damaged taped up if you could even call it it that, no surprise that its been in back back of a van for 2 days been thrown around whilst the driver drives round streets like a maniac I would be surprised if anything coming of that van is delivered in one piece. Yet again another awful experience

Helpful?
Barbara Pritchard
Barbara Pritchard
1 reviews
8 months ago
5 out of 5 stars

Just great

Just great, fast, efficient, polite and friendly. Thanks BJs

Helpful?
Alan Comley
Alan Comley
1 reviews
8 months ago
1 out of 5 stars

Appalling

Appalling. Scruffy deliverymen. Uncooperative. Incorrectly instructed. If they had any common sense we could have compromised on the delivery shortfall and they would not have had to take the delivery away. Would not knowingly use them again. You need a zero on the ratings form for jobs like this. Not worth a star.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Stewart Martin
Stewart Martin
1 reviews
8 months ago
5 out of 5 stars

Exactly on time - happy customer!

Exactly on time, good advanced communication (to specify exact time), friendly and efficient - carrying item upstairs for us. Very happy!

Helpful?
Piotr K
Piotr K
1 reviews
8 months ago
5 out of 5 stars

Great service

No problems

Helpful?
Customer
Customer
1 reviews
8 months ago
5 out of 5 stars

Excellent service

Excellent service, kept informed throughout

Helpful?
Gail Whit
Gail Whit
1 reviews
8 months ago
1 out of 5 stars

I was waiting for my M&S chair to be…

I was waiting for my M&S chair to be collected from BJS I had a call to say they would be with me in 30 minutes, 10 minutes after the call I got another call to say they wouldn’t be coming as a road was closed, unsure how I can give a review for something that didn’t take place and they have had the cheek to say pick up was attempted

Helpful?
Sheila
Sheila
1 reviews
8 months ago
5 out of 5 stars

The staff were friendly

The staff were friendly, efficient and on time. Communicated before time! The only problem we have is that the mattress protector does not in any way fit the mattresss!!!!!

Helpful?
Mrs Angela Worsley
Mrs Angela Worsley
1 reviews
8 months ago
5 out of 5 stars

Arrived on time and box was checked.

Arrived on time and box was checked. Very pleased

Helpful?
Nefeli
Nefeli
1 reviews
8 months ago
1 out of 5 stars

They are just a liar 3:15 they said…

They are just a liar 3:15 they said will delivered and 3:19 I called them and he said is 40 minutes far and send a message customer not at home . Our shop is open the door is open stupid liar and also his Name is Moahamed

Helpful?
Mr Robert Hirst
Mr Robert Hirst
1 reviews
8 months ago
5 out of 5 stars

Efficient and polite...perfect!

Pre-delivery information was very good and timely. Delivery team ?155 were polite and efficient. Wish all deliveries were carried out with such efficiency.

Helpful?
Victoria
Victoria
1 reviews
8 months ago
5 out of 5 stars

Super nice delivery team

Super nice delivery team

Helpful?
Maxine Burke
Maxine Burke
1 reviews
8 months ago
5 out of 5 stars

Delivery was on time and I was called…

Delivery was on time and I was called before the delivery arrived. The guys were very polite and helpful and I would definitely recommend them.

Helpful?
Beach Comber
Beach Comber
1 reviews
8 months ago
5 out of 5 stars

Their delivery was on time

Their delivery was on time, two polite men and very satisfied.

Helpful?
Fen Morrish
Fen Morrish
1 reviews
8 months ago
5 out of 5 stars

Excellent service from Team-075

Team-075 delivered my wardrobe flatpack today, and the two men were really friendly, professional and confirmed everything they were doing. They very kindly took my parcels upstairs for me to make life easier for me, and were so upbeat (especially for a hot day in the sun and a long drive back to Birmingham ahead of them!). Really pleased with the delivery, this is the third time BJS have delivered to my home, and it has been a really pleasant and easy experience each time. The delivery window notice beforehand was helpful, and the men delivering today gave me a ring 45 mins before they arrived to confirm they were on their way and eta. Really pleased again!

Helpful?
Susan rees
Susan rees
1 reviews
8 months ago
5 out of 5 stars

Excellent service.delivered on time and…

Excellent service.delivered on time and excellent communication about timings.

Helpful?
Previous3456789Next

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About BJS Home Delivery

BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.