The worst delivery service you can ask…
The worst delivery service you can ask for!

Over a year ago
If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken to this site. I paid and wrote in the notes "I will be in the lobby". (I am on... See more
The worst delivery service you can ask for!
My mom and I were staying at Holiday inn. We ordered food to be delivered I was tracking it and it when suddenly at 9:30 it said it was delivered. I had left detailed instructions for delivery and even texted the driver. Customer service tried to call the driver three times but he would not answer the phone. They credited my account and I had to reorder by the time we got our food it was midnight and I had an early doctor's appointment. I will never use this company again this is the second time we have had food not be delivered.
Victoria was fast and has the BIGGEST SMILE ever!! Food was hot and fresh. Thank you Victoria!!!
I ordered a delivery from Elvinos for a friend’s family. Food was delivered quickly and delicious.
Professional service and food was hot when arrived . Thank you !
We appreciate every driver we’ve had. My issues are with the amount of time it takes to receive our food. The last several times ordering it’s taken 1 1/2hrs-2hrs to get our food. When I’ve done live chat because it took forever to get our food & was cold & soggy we’ve gotten a measly $5 credit towards next purchase.
Order arrived on time
Great service! This is my very first time. So so glad I did! The food was as expected.
Very good food and well seasoned. Will order again from them soon
I always have great service and it got to me ten minutes faster than the app said it would arrive! Also I don’t like you changing the name of the app!
Besides the food always sitting and waiting on a driver, I draw the line at their incompetence. I placed an order which sat in queue for over 20 mins. They called and said the restaurant wasn’t responding and asked that I cancel the order and they would refund the amount. I did so, then reordered from a different site which was a lesser amount. I just received my statement which didn’t balance, and I realized I was billed the canceled amount. They refuse to refund or issue a credit as it was past 48 hrs. I am DONE. Call this company any name you’d like…keep rebranding…it is still poorly run.
My food was great but arrived over an hour late. My kids were so hungry . Never again
Don’t use Bite Squad. They will screw up your order. They will not give a damn. I’ve given them a few passes. No more. I’m out.
Food is awesome as always! Delivery is amazingly fast!
Michael always delivers my orders as requested, contactless delivery. He also notifies me that my order was delivered at the specified location.
Great service! Quick, efficient and cordial driver. I highly recommend Bite Squad.
Everything was perfect. I got a message when the driver was on the way. Driver rang the doorbell when my food was delivered and sent me a very nice message to let me know it was on the chair just like I had asked. I’m very pleased with Bite Squad. So glad you were recommended to me by a dear friend.
Hen House Eatery Food was amazing. Everyone in our office was raving over how great the food was. My driver was also fantastic and very helpful. Our food arrived about 10 minutes before the scheduled time and everything was correct.
We were new to town, after dropping off all our possessions, all in boxes, it was approaching midnight on a Sunday when the moving van pulled out, and we had not yet eaten - Bite Squad was how we found dinner, and cutlery for that matter. I’m pushing 65 years old, I was a first time user, it all went flawlessly!
They always cancel my orders. I call the restaurant they say the cancelled from and they say they accepted the order. This service is a joke
Based on analysis of 119 reviews rated 1-2 stars for Bite Squad
“If you see your order using this 3rd party service”
“(I am on vacation in Hawaii) I was in the lobby the entire 30 minute window waiting for our delivery”
“I reached out to Bite Squad and they are refusing to refund my $115 saying the driver was there”
“If you see your order using this 3rd party service”
“I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP”
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Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives a mix of reviews, with many customers praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience. However, significant complaints arise regarding order fulfillment and customer service. Many consumers report issues with uncommunicative service, unexpected charges, and orders that are either late or never delivered. Instances of being charged for meals that were not received are particularly alarming, leading to frustration and dissatisfaction. While some customers have had great experiences, the recurring negative themes around service reliability and billing practices overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring alternative delivery services.
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