Over a year ago
Worst company to deal with when an order is wrong. They are either very stupid or very incompetent. You’re gambling on getting your item and if you don’t you won’t get it or your money back. Stay away... See more
Over a year ago
I have been a loyal BioTrust customer for many years and have generally been satisfied with their product quality. However, my recent experience has been extremely disappointing. As a visually impaire... See more
Over a year ago
Just on the reviews alone, I’ll pass! The positive reviews seem to come from company employees! No 3rd party reviews, no ingredients posted, nutritional values.…Peer reviews? I'll pass.
They contacted me via Email for a collaboration deal. I thought it wasn't on brand for me, so I ignored it. and they then followed with extremely aggressive, personal, and rude emails. I found these unprofessional, unnecessary, and very alarming. If their PR team is full of rude harassment I don't expect their help team would be any better. Best to avoid.
Purchased 2 products from Bio Trust an it doesn't seen to be doing anything just a waste of money
I didn't even order anything, they just sent an email and it said everything was free but the shipping? Weird situation.
I can’t believe what this company has done to me, I have placed many orders with this company and paid many custom charges quite a lot, the last order they sent me they didn’t put the full order I paid for so I was charged custom fees for this I and waiting on them taking full responsibility and refunding me everything it’s costed me so far they haven’t but I am hoping it can be resolved NOT GOOD AT ALL.
Their products are pretty good, except I didn't like one and tried to post a negative review and they wouldn't post it. This makes me suspicious of them.
My recent experience of dealing with BioTrust’s customer services has been very disappointing. My products have taken almost a month to arrive, and I still haven’t received them. I wrote to BioTrust to find out what’s happening, a number of times. I told them about the poor tracking information given by their delivery partner, and asked for an explanation for the extreme delay as I needed to decide if this was a one-off problem and worth continuing buying from them. Their response was to give me money back and no useful information on why the delay. Of course the money back is welcome, but it felt like a sweep the problem under the carpet. No investigation has happened to my knowledge. In addition there was a throw away line at the end saying the package should be delivered in the next couple of days. No specific time. It’s disappointing as BioTrust’s products are good, but waiting a month is a big ask in today’s day and age. And seemingly lazy responses offering money without looking into the problem properly does not give confidence of future buys Mike King
One day i was on you tube & a ad came up from Dr tim skiat ( i think i spelled it wright) i have followed him for years because I'm into fitness & health great tips ☺ so he stared talking about bio trust & other thing so i decided too place a order it double up by mistake i got all my money back then i got a email saying they where sorry but it was not there fault at all .today i just received a package from bio trust for free ☺ vitamin's & hair skin & nail collagen power all natural carn't wait to try it ☺wooow who does that just want too say thankyou Bio trust ☺ i have had a long stressful day as a defense lawyer i might have spelled thing wrong but no body is ferfect 😁 thanku again Bio Trust
Based on analysis of 16 reviews rated 1-2 stars for BioTRUST Nutrition
“Worst company to deal with when an order is wrong”
“I have been a loyal BioTrust customer for many years and have generally been satisfied with their product quality”
“I decided to try this as part of a beta testing program”
“I have been a loyal BioTrust customer for many years and have generally been satisfied with their product quality”
“They got my credit card information from the shipping info that I had to pay”
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BioTRUST Nutrition is a company dedicated to providing high-quality nutrition products, vitamins, and supplements aimed at promoting healthy aging and overall wellness. The company's mission is to empower individuals to take control of their health, enabling them to live vibrant and active lives at every age. BioTRUST offers a diverse range of products, including protein powders, meal replacements, and omega-3 supplements, catering to health-conscious consumers who seek effective and trustworthy solutions for their nutritional needs. Targeting individuals interested in improving their health and fitness, BioTRUST focuses on creating naturally formulated products designed to support various health goals. By emphasizing quality and efficacy, the company aims to build a loyal customer base that values transparency and integrity in dietary supplementation. Customers can explore BioTRUST's offerings through its website, where they can also find promotional discounts and information about their commitment to healthy living.
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BioTRUST Nutrition receives mixed feedback from customers, with both praise and criticism present. Positive notes frequently include biotrust, products, product, ageless. Critical feedback often cites products, biotrust, product, money. Overall sentiment is balanced at 2.5 stars based on 27 reviews.
