Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
berkfieldhome.com
All reviews
1,000 total • Write a review
Showing 961 - 970 of 996 reviews
SK
Great customer service…
The product I received wasn’t as ordered but the team were incredibly efficient and responsive at putting things right…
Date of experience: July 27, 2024
JE
Excellent customer service
Excellent customer service. Exchanged several messages to clarify product etc. and received swift and courteous responses. Very helpful.
Date of experience: July 27, 2024
NW
10 stars…
The sign of a good company is how they deal with a problem when it arises. Berkfield deserve 10 stars for the way they sorted out our problem
Date of experience: July 26, 2024
PT
Completely different item sent to me…
Completely different item sent to me then was shown on the picture
Date of experience: July 26, 2024
CT
Customer service was very efficient and…
Customer service was very efficient and very helpful.
Date of experience: July 26, 2024
DB
Helpful and quick customer service
Helpful and quick customer service, had to amend/return something in my order and process was very smooth, would buy with them again no doubt
Date of experience: July 26, 2024
kw
We weren't happy with the product…
We weren't happy with the product itself, but Berkfield were very helpful with assisting us with a full for the item. Many thanks
Date of experience: July 25, 2024
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