Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
berkfieldhome.com
All reviews
1,000 total • Write a review
Showing 841 - 850 of 996 reviews
SH
Whilst the item didn't arrive at my…
Whilst the item didn't arrive at my address on time as per requested. The team were so great in responded back to me and providing me with an excellent service. Highly recommended
Date of experience: August 27, 2024
BS
Customer service is everything
Customer service is everything! Went above and beyond to resolve a situation. Many thanks.
Date of experience: August 27, 2024
SS
Outstanding customer care by Berkfield…
Outstanding customer care by Berkfield Home. Very fast response and Holly was just fantastic. A real credit to your company. I certainly would not hesitate to purchase your products again. Thank you so much.
Date of experience: August 27, 2024
SA
Amazing customer service
Amazing customer service! Prompt replies and very professional
Date of experience: August 27, 2024
MM
The parasol I received was faulty but the customer care was brilliant
The parasol I received was faulty however the customer service was brilliant. They issued a refund without issue and were fast, efficient and responsive.
Date of experience: August 27, 2024
KM
Very good communication and resolved my…
Very good communication and resolved my issue with minimal fuss.
Date of experience: August 27, 2024
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