Amazing and professional
10/10 very professional

10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
10/10 very professional
Always pleasant - and so knowledgeable. Everything done for you at the same time. Been using this company for years now!
Debbie was very helpful in finding flights and accommodation for our extended winter stay in the Algarve.
Great customer Service tailored by Daniel made it a pleasure to book our Holiday
Stephanie was very pleasant and professional when arranging our holiday Livingston branch
I’ve dealt with Frank 3 times and he’s been excellent every time
All the staff at Northwich branch are very helpful and knowledgeable. We usually deal with Sarah who knows exactly what we like and always guides us to the most suitable holiday for us. We have never been disappointed.
We had a holiday in Croatia the accommodation was not suitable for ladies age 80 yrs with poor mobility .It was on a steep hill and plenty of steps with no hand rails. We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel reception they moved us to the hotel with a charge of 270 pounds , Which we paid so we could mange our holiday to continue On arriving home we informed your firm who advised us to contact the Jet 2 company with only an apology no refund We would like Jet 2 to listen to what we are saying so no other person with poor mobility wil be put into inappropriate accommodation
Angela was pleasant, patient and very helpful.
Very helpful staff.
Always very helpful and patient very good service
The staff were very helpful, checking out different room types for the hotel I wanted to book.
Personal service from staff I know . Efficient and very helpful as always
Pleasant, efficient and friendly service
Committed staff very diligent and focused on our needs
I came in to the travel agents on the Friday to book a solo trip for myself .Audrey in the falkirk branch was great .I told her I did t want a long flight or transfer. She got me booked for the aluna sun Costa Park in torremilinos. I had an amazing holiday so I'm glad I went I'm as I had not seen this offer online
I got a great deal
Sales person was great
As always fantastic efficient service from Barrhead Gyle Centre. Fraser always goes more than the extra mile to ensure booking details are correct to requirements. Nothing fases him, very knowledgeable He is a top class asset to Barrhead. Also a mention to Cheryl who books holidays quickly and efficiently. Barrhead Gyle branch is 10/10 every visit.
Great service and very friendly staff
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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