8 months ago
User friendly site. Good value for money & did what I needed to do. A massive plus is it has a phone number if ever I need to speak to someone 👍
8 months ago
Wide cover at a competative price from a well known Company.
8 months ago
They were very good sorting my problem out very quick and efficient
I was having a major problem paying for my car insurance and my customer service girl was so helpful & helped me solve the problem… Also they answered my call very swiftly JB
Excellent service with great extras.great company and reviews
Easy process. Good communication. Excellent service
Easy to apply for Insurance online
I took out a new policy with AXA for car insurance. My current insurer then came back to me matching the price but with a lower excess for the same cover. I therefore needed to cancel my policy. AXA were great and cancelled the policy with a full refund and no hassle.
Helpful patient made u feel important excellent
I used a comparison site to check out my options and then worked through the actual account process on the AXA website. It worked smoothly and logically with no issues. I saved my Axa quote whilst investigating alternative quotes and was able to log in effortlessly to purchase.
The chap who helped me was fantastic Careful respectful & very Curtis Well done AXA
Excellent service, good price
Very smooth and flexible process with a good brand name
Easy to get and great prices
Found it very easy get my car insurance and the quote I was given was very good what helped me was confused.com to check AXA 😀
Changing my car insurance to AXA was the quickest and easiest ever. Thank you.
It was clear what that was being insured and easy to do on line
Good price.
It was hassle free and quick
Excellent customer service
Well known and competitive
Arranging my car insurance was quick and easy and saved me nearly £200. Thank you very much
I used confused.com to search for car insurance. It was quite easy, well explained and easy to navigate aax well set up.
Based on analysis of 25 reviews rated 1-2 stars for AXA UK Car and Home
“Having to pay an admin charge of £25 for amending the policy verbally on the phone”
“why would you leave a customer with no heating and hot water for 3 days then over the weekend”
“Waiting for answers and refund”
“I don't rate any insurance company for car insurance”
“I don't rate any insurance company for car insurance”
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AXA UK Car and Home is a prominent insurance provider offering a variety of coverage options tailored to meet the needs of individuals and businesses. The company specializes in car insurance, home insurance, business insurance, and landlord insurance, providing comprehensive protection against risks such as damage, theft, and liability. Customers can obtain quotes online and benefit from tailored policies that cater to their unique circumstances, including discounts for multi-car households. Targeting a diverse clientele, AXA UK serves personal customers seeking home and auto protection, as well as business owners in need of commercial insurance solutions. In addition to standard insurance products, AXA UK offers partner rewards for its business, van, and landlord insurance customers, enhancing the value of their policies. With a focus on accessible quotes and claims processing, AXA UK aims to support its customers in safeguarding their assets and managing risks effectively.
AXA UK Car and Home receives high praise for its user-friendly interface and competitive pricing, with many customers highlighting the ease of obtaining quotes and managing policies online. Reviewers frequently mention the quick response times and helpful service, making the insurance process straightforward and efficient. However, some consumers express frustration regarding claims handling, noting instances of ignored communications and delays in processing claims. While the majority of feedback reflects satisfaction with the overall service and value for money, the complaints about claims suggest room for improvement in customer support during critical situations. Overall, AXA UK Car and Home is viewed positively, particularly for its simplicity and pricing, despite some concerns about claims management.
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