Quick answer of the phone
Quick answer of the phone by a cheerful and helpful yound lady. All sorted out very quickly. Thank you.

8 months ago
User friendly site. Good value for money & did what I needed to do. A massive plus is it has a phone number if ever I need to speak to someone 👍
8 months ago
Wide cover at a competative price from a well known Company.
8 months ago
They were very good sorting my problem out very quick and efficient
Quick answer of the phone by a cheerful and helpful yound lady. All sorted out very quickly. Thank you.
I've used Axa for over 15 years always came out as the most competitive. Website is easy to navigate.
I went into the app, easily. There was a button to make changes, then there was a button,, to change number plate details, I typed in my number plate details pressed confirm and that was it, all done. Next day I got an email telling me that it had been completed. Simple and successful
Easy to follow website.
Very helpful staff
Spoke to someone who advise how to do what I needed via website very helpful
So simple and easy, great quote !!
Its nice doing business with you.
Competitive pricing and simple process
Struggling to pay on website rang AXA and lady on phone sorted problem out happy days
Professional and courteous service Easy to use and good value
Excellent service very pleased with the quote and price in which I took as for my car insurance so I'm over the moon with it so keep up the brilliant work you all do thank you so much all the very best and kind regards MR Greenaway
Easy to set up
ON LINE! EASY TO GET QUOTES! COMPETATIVE PRICES. PURCHASED YEARLY CAR INSURANCE, WHICH MET ALL MY NEEDS.
Please with service very good
Very easy to understand Good choices for add-ons with prices clearly shown. Several levels of policies. Very good prices. Very easy to apply online.
Quick easy estimate
Found it difficult (for me - old person!) to do online, but Sarah was very helpful when I called too as I needed to pay via phone and she said I could - so that made everything possible.
Straightforward changover from old insurer to AXA - easy no hassle process and even better a £130.00 saving!
Comes with all the bells and whistles. For an affordable price. Thank you 🙏
Based on analysis of 25 reviews rated 1-2 stars for AXA UK Car and Home
“Having to pay an admin charge of £25 for amending the policy verbally on the phone”
“why would you leave a customer with no heating and hot water for 3 days then over the weekend”
“Waiting for answers and refund”
“I don't rate any insurance company for car insurance”
“I don't rate any insurance company for car insurance”
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AXA UK Car and Home is a prominent insurance provider offering a variety of coverage options tailored to meet the needs of individuals and businesses. The company specializes in car insurance, home insurance, business insurance, and landlord insurance, providing comprehensive protection against risks such as damage, theft, and liability. Customers can obtain quotes online and benefit from tailored policies that cater to their unique circumstances, including discounts for multi-car households. Targeting a diverse clientele, AXA UK serves personal customers seeking home and auto protection, as well as business owners in need of commercial insurance solutions. In addition to standard insurance products, AXA UK offers partner rewards for its business, van, and landlord insurance customers, enhancing the value of their policies. With a focus on accessible quotes and claims processing, AXA UK aims to support its customers in safeguarding their assets and managing risks effectively.
AXA UK Car and Home receives high praise for its user-friendly interface and competitive pricing, with many customers highlighting the ease of obtaining quotes and managing policies online. Reviewers frequently mention the quick response times and helpful service, making the insurance process straightforward and efficient. However, some consumers express frustration regarding claims handling, noting instances of ignored communications and delays in processing claims. While the majority of feedback reflects satisfaction with the overall service and value for money, the complaints about claims suggest room for improvement in customer support during critical situations. Overall, AXA UK Car and Home is viewed positively, particularly for its simplicity and pricing, despite some concerns about claims management.
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