8 months ago
User friendly site. Good value for money & did what I needed to do. A massive plus is it has a phone number if ever I need to speak to someone 👍
8 months ago
Wide cover at a competative price from a well known Company.
8 months ago
They were very good sorting my problem out very quick and efficient
I was with Axa between 2021 and 2024. I've just returned to them due to their competitive pricing. Greg was extremely helpful on the phone and being able to make changes through the online portal without any additional prices is how it should be in 21st century
I would still prefer a phone contact number to speak to an agent rather than do everything online
Easy to use online quote questionnaire at a competitive price.Straightforward online annual payment.All ready to drive legally for another year.!
It was good but not great it nice to talk to a person
No waffle Good wuote
seamed to be straight forward to get insurance. no problems so far.
I found the lady I spoke to, to add my son onto my car insurance very helpful. I am 84 and a lot of people don’t take age into account. I added my Son onto my account and only had to pay £6 something.very happy customer.
From start to finish every step was fine 🙂
Great prices good service easy to use
Easy to follow website, and a more competitive quote compared with other quotes I received.
So far so good
The sales dept was very professional & helpful. No problems at all !!
Very efficient
Easy to change details on policy. Done immediately with no cost
Very polite and helpful changed my car insurance from my old car to my new one no bother
Quick and easy
NO real people to speak to, but a simple route to online dealing, as an aviva defector, I have no experience here because my policy doesn't start until the end of the month, but so far so good.
Very good service
Fantastic car insurance price. So easy to access online. Pleasure doing business with AXA UK.
Excellent service great price
Based on analysis of 25 reviews rated 1-2 stars for AXA UK Car and Home
“Having to pay an admin charge of £25 for amending the policy verbally on the phone”
“why would you leave a customer with no heating and hot water for 3 days then over the weekend”
“Waiting for answers and refund”
“I don't rate any insurance company for car insurance”
“I don't rate any insurance company for car insurance”
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AXA UK Car and Home is a prominent insurance provider offering a variety of coverage options tailored to meet the needs of individuals and businesses. The company specializes in car insurance, home insurance, business insurance, and landlord insurance, providing comprehensive protection against risks such as damage, theft, and liability. Customers can obtain quotes online and benefit from tailored policies that cater to their unique circumstances, including discounts for multi-car households. Targeting a diverse clientele, AXA UK serves personal customers seeking home and auto protection, as well as business owners in need of commercial insurance solutions. In addition to standard insurance products, AXA UK offers partner rewards for its business, van, and landlord insurance customers, enhancing the value of their policies. With a focus on accessible quotes and claims processing, AXA UK aims to support its customers in safeguarding their assets and managing risks effectively.
AXA UK Car and Home receives high praise for its user-friendly interface and competitive pricing, with many customers highlighting the ease of obtaining quotes and managing policies online. Reviewers frequently mention the quick response times and helpful service, making the insurance process straightforward and efficient. However, some consumers express frustration regarding claims handling, noting instances of ignored communications and delays in processing claims. While the majority of feedback reflects satisfaction with the overall service and value for money, the complaints about claims suggest room for improvement in customer support during critical situations. Overall, AXA UK Car and Home is viewed positively, particularly for its simplicity and pricing, despite some concerns about claims management.
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