Quick response
Quick response, Query delt woth quickly and satisfactory. Thank You

8 months ago
User friendly site. Good value for money & did what I needed to do. A massive plus is it has a phone number if ever I need to speak to someone 👍
8 months ago
Wide cover at a competative price from a well known Company.
8 months ago
They were very good sorting my problem out very quick and efficient
Quick response, Query delt woth quickly and satisfactory. Thank You
Very helpful
I found it straight forward and easy to assess my requirements. There were plenty of options to choose from. Once ready the negotiations for a policy were easy.
The price of my car insurance was, by far, better than any other quote I received. It was a no brainer for me
Issue understood and resolved in 5 minutes.
Very easy to use and set up
The lady I spoke to was amazing she was so kind patient and helpful
Offers a good price.
The process of changing our policy as we were moving was quick and straightforward.
Straightforward and easy
I had my car insurance shortly due for re-newel and as you do you search around for a better quote. No doubt whatsoever AXA beat the lot of them, I have been with AXA several time before and never had any problems with them so for me, it was back to AXA again.
Helpful and delt with my request promptly
Simple and straightforward.
Easy process and competitive price
Great quote on price easy to navigate site
Easy quick no hassle service. Very competitive price
Fantastic customer service, a lovely lady was very helpful whilst I completed the online form.
The man I spoke with was helpful courteous and kind also knowledgeable- I had changed the car so needed an up dated policy .. I was saddened to have to pay the ad min fee though of course £25 that was rather steep and we are all not adept at using a computer I’m of pensionable age and £25 is a lot of money to me !
Very easy very quick
Cheapest car insurance. And only £2.50 extra for legal protection. At £355. A £105 cheaper than last year’s insurance
Based on analysis of 25 reviews rated 1-2 stars for AXA UK Car and Home
“Having to pay an admin charge of £25 for amending the policy verbally on the phone”
“why would you leave a customer with no heating and hot water for 3 days then over the weekend”
“Waiting for answers and refund”
“I don't rate any insurance company for car insurance”
“I don't rate any insurance company for car insurance”
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AXA UK Car and Home is a prominent insurance provider offering a variety of coverage options tailored to meet the needs of individuals and businesses. The company specializes in car insurance, home insurance, business insurance, and landlord insurance, providing comprehensive protection against risks such as damage, theft, and liability. Customers can obtain quotes online and benefit from tailored policies that cater to their unique circumstances, including discounts for multi-car households. Targeting a diverse clientele, AXA UK serves personal customers seeking home and auto protection, as well as business owners in need of commercial insurance solutions. In addition to standard insurance products, AXA UK offers partner rewards for its business, van, and landlord insurance customers, enhancing the value of their policies. With a focus on accessible quotes and claims processing, AXA UK aims to support its customers in safeguarding their assets and managing risks effectively.
AXA UK Car and Home receives high praise for its user-friendly interface and competitive pricing, with many customers highlighting the ease of obtaining quotes and managing policies online. Reviewers frequently mention the quick response times and helpful service, making the insurance process straightforward and efficient. However, some consumers express frustration regarding claims handling, noting instances of ignored communications and delays in processing claims. While the majority of feedback reflects satisfaction with the overall service and value for money, the complaints about claims suggest room for improvement in customer support during critical situations. Overall, AXA UK Car and Home is viewed positively, particularly for its simplicity and pricing, despite some concerns about claims management.
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