Płatność automatyczna nie działa
Płatność automatyczna nie działa, zero informacji, że płatność się nie udała.. gdyby nie przypomnienie od usługodawcy byłby problem.
4.2
Great
618 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
AUTOPAY receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! THEY WILL PUT A HARD DING ON YOUR CREDITAND THEN YOU WONT EVEN FROM A SINGLE PERSON. ALL THEY WANT IS YOUR PERSONAL INFORMATION.
What they did was actually ILLEGAL
The most egregious thing they did was start the process of putting the new lender as the lien holder for my vehicle with my insurance company and the DMV, without me having signed ANY loan paperwork. As part of the process, I did sign a limited power of attorney specifically for this, so once the loan terms were agreed upon and I signed the loan documents, they could easily make those changes. That said, I haven't even seen any of the loan documents, let alone signed ANYTHING. What they are doing is flat-out illegal. When I got the alert that this had been changed on my insurance policy, I immediately contacted the loan specialist I have been working with, and surprise, surprise, I haven't heard back from her. The second issue I had was basically a bait & switch. I had a pre-approval offer of an interest rate that was over 3% lower than my current rate. My goal was to refinance my car for a lower rate and lower payment. The interest rate they came back with wasn't even 1% lower than what I already have, so to get the lower payment, they extended the term of my loan by 10 months. And good luck getting a hold of their escalation department, you can't even leave a message. Thankfully, I have not signed any loan agreements as this company is SHADY AF. I wish I had read these reviews before I started the refi process. I trusted that CreditKarma would vet their partners beforehand, sadly, I guess if you pay enough to be listed on their site, they don't care.
Ryan was excellent throughout the…
Ryan was excellent throughout the entire process and provided excellent communication skills; keeping me updated throughout each step of the process. Thank you again for going above and beyond!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
autopay.com
All reviews
618 total • Write a review
Showing 21 - 30 of 614 reviews
M
Mal
US
Would give less than 1 if I could
Would give less than 1 if I could. Told me I was prequalified for refinance of my car. They ended up with no loan and 10 hard hits on my credit. They don’t care about people. They are a terrible company that rips people off. DONT USE TO REFINANCE YOUR CAR.
Date of experience: March 1, 2025
VJ
fraud website
thecreditreview.com is the site that provided me with best rating for Autopay. They take all your information and nothing happens. Be careful about autopay and dont trust thecreditreview.com also. Fraud website for reviews
Date of experience: February 12, 2025
DM
Co to za paskudztwo
Leżę w łóżku po operacji i dostałam właśnie info, że przejechałam autostradą. Chyba w wyobraźni.
Date of experience: February 12, 2025
J
Jarosz
US
UNIKAJCIE JAK OGNIA
Tragedia nie dałem się nabrać na dobrowolny przymus jak za Stalina. Nie chcesz się zgodzić to Cię zabijemy. Żądanie zgód na podanie adresu email i przekazywanie go tysiącom partnerów skutkują odmową przeprowadzenia transakcji. Myślałem że to jakieś żarty ale nie. Nie wyrażasz zgody na WSZYSTKO to wypadasz. Cieszę się że nie dałem się im wkręcić bo z tego co tu czytam pieniądze przepadają - nawet jak zgodzisz się na spam
Date of experience: February 11, 2025
M
Mary
US
Credit Karma & AutoPay will be sued for misleading customers.
Credit Karma and AutoPay should be fined for providing entirely false and misleading information. This essentially is a scam. They will do a hard credit pull without mentioning it anywhere. Don't waste your time.
Date of experience: January 29, 2025
MS
Mark S
US
myślałem,że przelałem pieniądze za prąd…
myślałem,że przelałem pieniądze za prąd lecz dystrybutor po 3 tygodniach upomina się uregulowanie należności.No i tak energetyka nie dostała kasy a mnie nikt już nic nie zwróci.Przyłączam się do opinii: omijać z daleka.
Date of experience: January 21, 2025
MJ
Unikać jak ognia staram się o zwrot…
Unikać jak ognia staram się o zwrot moich pieniędzy które wpłynęły na ich konto . Brak komunikacji nie odpowiadają na wiadomości.
Date of experience: January 14, 2025
L
Lee
US
Credit Karma had offers to lower my…
Credit Karma had offers to lower my interest rate on my vehicle loan. Autopay direct brokered the deal. Had a new guy, Ian, seemed decent and thorough. Came back after a couple of days and told me it would be $1800 to lower the interest. He didn't tell me that none of that money would go towards my loan. It went to gap insurance and get this $550 for loan documents. My fault for not looking harder, I took their word. Never again.
Date of experience: January 9, 2025
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