AUTODOC - Great Britain

Ver timely delivery and good communication

Communication good. Parts arrived on time.

Very good company and service

Items arrived quickly and well boxed. Happy with the items.

Nice very quick delivery

Easy to order. Quick delivery

Ordered cv joint boot kit. As per car reg no and website saying "part was compatible for the make and model of my vehicle" . Once drive shaft removed from car it was obvious comparing the old cv boot and new one was wrong. Autodoc need to double check the items are actually compatible for vehicle listed.

I bought a front headlight which autodoc said matched my car after putting in my license plate. Now after getting the part fitted and getting an MOT carried out I have found out this part is only suitable for a left hand drive and not a right hand drive and now have a failed MOT. There was also no mention this only fits a left hand drive on the listing either which is incredibly frustrating. I have now spent money fitting this part and will now need to pay labour again to get the correct part fitted, all on top of now being without my car which I need for work. I filed for a refund on 8th July via the app where I was told I would receive an email within 24-48 hours and I have heard nothing. Terrible service throughout and now after speaking to other people seems this is a common issue. Would tell everyone to avoid ever buying parts through here.

I’ve ordered from AUTODOC several times and every experience has been excellent. Their website is easy to navigate, prices are very competitive, and delivery is always fast and reliable. The quality of the parts is great and I always get exactly what I ordered. Customer service is also quick and helpful if you have any questions. Highly recommended!

FRAUD FRAUD FRAUD Company avoid at all costs. I made purchase of a £400 order and wanted to return some items as I had no need for them and paid extra for the return any item that I paid a fee for as an extra. Lisa Dale was the one who handled the claim and refused my returns given me explanation as to why I’m returning never used and sealed items order no. 100177556 you placed 23/11/2023. Also refused to log me a complaint and refused to escalate to a manager please avoid this fraud company

faster shipping than i expected , part fitted perfectly Vw Fox passenger window winder manual operation , drilled rivets out took old one out and this one lined up perfectly, great service and way way cheaper than VW even with delivery

Fast despatch

A good quality EGR valve at a reasonable price and it arrived quickly too. Many thanks

Good service thanks

very good and well worth spending with good discounts

Great selection of parts at various quality and prices to suit

All good have small issue at the begining but customer service sorted it straight away,

Thanks Autodoc.

arrives in good time and reasonable price

Ok !!! I recommend