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    HomeFood & BeveragesAUTODOC - Great Britain Reviews

    AUTODOC - Great Britain

    4.317 out of 5 stars
    4.317 out of 5 stars
    4.3
    |Great|1,000 reviews

    TrustScore

    4.3
    4.317 out of 5 stars
    Great
    5 out of 5 stars
    748
    4 out of 5 stars
    82
    3 out of 5 stars
    29
    2 out of 5 stars
    21
    1 out of 5 stars
    120
    1,000 reviews in total

    Review summary

    AUTODOC - Great Britain receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    4 out of 5 stars
    4/5

    My order has been delivered and bit…

    My order has been delivered and bit later than what they said but it's not there fault and it's evri fault that they los...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Great service

    Great service , quick delivery , correct parts. All good .

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Ordered twice within a month

    Ordered twice within a month. Great prices and very quick shipping bearing in mind some parts are shipped from Germany. ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    First time using great service price…

    First time using great service price was good and the delivery was excellent 👌

    0
    0
    🔥 High engagement

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    Daniel Lee-Taylor
    1 reviews
    4 months ago
    5 out of 5 stars

    Fitted perfectly and quick delivery

    Fitted perfectly and quick delivery

    Helpful?
    Pratap Ranawaya
    1 reviews
    4 months ago
    5 out of 5 stars

    Quick efficient service

    Quick service. Value for money products. Recommend AutoDoc, a highly reliable provider.

    Helpful?
    Ricky Drury
    1 reviews
    4 months ago
    5 out of 5 stars

    Easy ordering and prompt service

    Easy ordering and prompt service

    Helpful?
    Koisor miah
    1 reviews
    4 months ago
    5 out of 5 stars

    Highly recommend AUTODOC

    Highly recommend AUTODOC. Downloaded the app and easily ordered the brake pads and discs I needed. What stood out for me is the price. Amazing how cheap the parts were compared to Europarts and GSF. Definitely will be using them again.

    Helpful?
    Joao Garcia
    1 reviews
    4 months ago
    4 out of 5 stars

    Excellent service

    Excellent service, i received the parcel within 4 days, really quick and the parts fitted

    Helpful?
    john hiscutt
    1 reviews
    4 months ago
    5 out of 5 stars

    Great service prompt delivery👍

    Great service prompt delivery👍

    Helpful?
    Adrian Cristea
    1 reviews
    4 months ago
    5 out of 5 stars

    Top quality on some very good pieces

    Top quality on some very good pieces

    Helpful?

    TrustPilot Scam Exposed

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    Read the analysis
    Malcolm
    1 reviews
    4 months ago
    5 out of 5 stars

    Well packaged fast delivery.

    Well packaged fast delivery. The website is comprehensive with competitive pricing structure. But the website does seem to find some problems communicating with my PC.

    Helpful?
    Customer
    1 reviews
    4 months ago
    1 out of 5 stars

    If ZERO stars was a choice it would be…

    If ZERO stars was a choice it would be used,!! Placed an order for a driveshaft to repair my mother's disability car, order went through received and email with both billing and shipping address on it!! Couple days later I received another email stating my address has changed, I checked on evri my postcode wasn't correct, I contact autodoc and they tell me a postcode I've never seen before!! They then proceeded to tell me to purchase another driveshaft whilst they wait for 3 delivery attempts to an address with no door number! Then for it to be sent back to them which I'll assume will take 7 to 10 days!! Then and only then will they issue a refund HAHA that's another 7 to 10 working day wait time so approximately 14 to 17 days from now if at all!! Now please someone tell me if I'm crazy? Insert wrong address purposely! Demand another item is bought so £104 x 2 = £208 interest incurred on money from both items means they get more than what they sell them for with this cheeky scam takes the biscuit! In response to their reply below!! Funny how PayPal are involved and I have a completely DIFFERENT story being fed to me with a return was put in place!!

    Helpful?
    TEOFIL
    1 reviews
    4 months ago
    5 out of 5 stars

    Best

    Best. Good quality and fast delivery.

    Helpful?
    Gulei Igor
    1 reviews
    4 months ago
    5 out of 5 stars

    Good company

    Good company, parts are of good quality

    Helpful?
    Graham CURRY
    1 reviews
    4 months ago
    5 out of 5 stars

    Great service

    Great service, great price, fast service loads of choice.

    Helpful?
    Alan Haydock
    1 reviews
    4 months ago
    4 out of 5 stars

    ATE Brake Caliper and exchange return.

    Fast delivery, quality product. Cost of Core Exchange Return very high, otherwise would have given 5 stars.

    Helpful?
    Jozsef Penyak
    1 reviews
    4 months ago
    5 out of 5 stars

    Box lost but team was very friendly

    Box lost but team was very friendly, they sent me another order. Great experience, thank you.

    Helpful?
    Mr Lucian B.
    1 reviews
    4 months ago
    5 out of 5 stars

    Excellent

    Excellent, this time my parcel was on the smaller size and it got to us in the usual 4working days, the assistant bot could use some updates but after you get an operator to check parts for you its all good. Thanks again for your help

    Helpful?
    Bruce bayliss
    1 reviews
    4 months ago
    2 out of 5 stars

    Brake disk return..

    I ordered a set of basically the most high end brake disks available on the site as well as brake pads all round, and while it didn’t take very ling for the stuff to get here i found that their ‘compatibility’ note on their products isn’t accurate as the disks for the rear of my car didn’t fit, when the site said that they did. Nonetheless, submitted a return request and heard nothing back for a while until i got in touch with them and then they sent me the documents to include with the items being returned, which as soon as i knew the rear disks wouldn’t fit i put then straight back in the box, enclosed it in a cardboard box added the documentation and took it to the post office to return it, that was on the 12th of June.. Fast forward to the 5th of July, i have been in touch multiple times and still no sign of my refund. They’re claiming that it’s in their warehouse and they’re awaiting the condition validation.. But i’ve been waiting almost a month for a resolution to this situation, whatsmore when the disks actually arrived they had some scratches on the text which i didn’t complain about as they’re brake disks… Overall, if you can get what you’re looking for elsewhere then i would do that, so long as you can verify that the return situation is good, because we all make mistakes and when it comes to cars ordering the wrong thing and having to return it is very common, but when a company like this has such a terrible return process i think they’re best avoided.

    Helpful?
    John
    1 reviews
    4 months ago
    5 out of 5 stars

    Can find just about any part for any…

    Can find just about any part for any car.

    Helpful?
    Vadym Frolov
    1 reviews
    4 months ago
    5 out of 5 stars

    Супер магазин!

    Супер магазин!

    Helpful?
    Eimutis Kairys
    1 reviews
    4 months ago
    5 out of 5 stars

    Fast delivery, good quality

    Good product, fast delivery.

    Helpful?
    Bain roderick
    1 reviews
    4 months ago
    4 out of 5 stars

    Auto

    Good prompt service quality products.

    Helpful?
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    Category

    Food & Beverages