11 months ago
They sold me fake boots that are vinyl plastic supposed to have red bottom no fake boots, can’t contact don’t I will make it my business they don’t sell anything else. Attrendy
Over a year ago
If you live in New York don’t buy from them!!! They ship through Yanwen. Yanwen driver steal your packages after taking pictures of the delivery! Poor customer service from attere! They ignore you aft... See more
They sold me fake boots that are vinyl plastic supposed to have red bottom no fake boots, can’t contact don’t I will make it my business they don’t sell anything else. Attrendy
If you live in New York don’t buy from them!!! They ship through Yanwen. Yanwen driver steal your packages after taking pictures of the delivery! Poor customer service from attere! They ignore you after the second email!
Further to my purchase of Holland & Cooper wellies, they arrived damaged & I immediately forwarded on photos. The company went into Administration & I have been left with an expensive pair of damaged wellies that are just sat in a box.
Still waiting for my refund
Order onlive boots and the company Has ceased to trade and been to liquidation I have lose my money Avoid it
The website should have been taken down immediately when the company ceased trading, but it was kept up for several days with no mention of it anywhere, and items were allowed to be purchased as normal. Had I known I obviously wouldn’t have made a purchase, the item I never received because the boutique stopped sending out orders once they heard the news. I’m now waiting and hoping for a refund after requesting a chargeback from my card provider. Unfortunate circumstances, but seems to have been handled poorly. My thoughts are with all the independent retailers who must be owed thousands, and customers like me who were duped into buying products and don’t know if they’ll get their money back!
Great product and fast delivery
I didn’t have to wait very long before my beautiful purse arrived.
I ordered 2 sets of sunglasses that their website advised were in stock. They, weren't. Despite not wanting to wait for backorder I gave them a chance. I informed them I was moving house and that they needed to update delivery address. They sent the first to the correct address. Sent the second to the wrong address and have ignored all correspondence from me since requesting a solution or refund. I will now have to go through a credit card claim for almost £400. Time wasters.
Where is my refund? I know you received the package on the 23rd of Dec. Today is the 4th of Jan. I purchased using After pay and I am unable to cancel it until you confirm refund. I will be charged for another portion of the purchase today. I emailed you twice regarding this, but no reply. I am reporting the next payment, and the previous ones, as fraud on my cc now. This is because I am continuing to pay for something I do not have anymore- you do!
Great shoes. Had to size up as last pair available anywhere but they fit fine. Fast delivery to Aus
Excellent service. My coat arrived in perfect condition within 3 working days, sooner than promised 😃
COMPANY CRASHED; NEVER RECEIVED MY PACKAGE
Very happy with my new coat and the promptness of the delivery. It was beautifully packaged too.
competitive pricing and speedy delivery. I'd use again
Quality products, Best price and quick delivery, just before Christmas too. Very happy
Unfortunately DHL kept informing me that my parcel was about to be delivered when actually it was stuck in Southampton.
Disgusting. They’re now in liquidation but let me return goods.
Company shut down in the four days between me making my order and receiving it, so I was unable to return a product that didn’t work for me.
Bought a valentino purse the tag in the purse is correct but attached to the purse is a small pouch and inside it has a tag that says made in China. Have sent multiple emails asking g if these bags are authentic the only email I've received back is that they don't accept returns so basically I'm stuck with a bag that I don't even know is authentic. So don't deal with this company that's my advice.
Based on analysis of 65 reviews rated 1-2 stars for Atterley
“Still waiting for my refund”
“They’re now in liquidation but let me return goods”
“Poor customer service from attere”
“Yanwen driver steal your packages after taking pictures of the delivery”
“Had I known I obviously wouldn’t have made a purchase, the item I never received because the boutique stopped sending...”
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CrowdTrust is a review platform designed to facilitate customer feedback and interactions for various businesses. The company enables consumers to share their experiences and opinions about products and services, helping prospective buyers make informed decisions. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the market. Targeting users from diverse sectors, CrowdTrust serves both consumers seeking reliable information before making purchases and businesses looking to improve their services based on customer insights. The platform is committed to fostering a community where feedback is valued, thereby contributing to an ecosystem of accountability and improvement across industries.
Atterley receives a largely positive reception from customers, with many praising the excellent service and fast delivery. Reviewers frequently highlight the quality of products and competitive pricing, noting that items often arrive sooner than expected and in good condition. However, a significant number of complaints arise from issues related to order fulfillment, with customers reporting receiving incorrect or damaged items, and some expressing frustration over delayed refunds. The company's recent financial troubles have led to concerns about its reliability, with several customers indicating they have lost money due to orders placed after the company ceased trading. Despite these critical issues, many still appreciate the overall shopping experience when orders are fulfilled correctly.
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