Nel B

Nel B

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Nel B

AT

Atterley

View company profile →

1 out of 5 stars

Ceased trading but continued to take customer’s money!

The website should have been taken down immediately when the company ceased trading, but it was kept up for several days with no mention of it anywhere, and items were allowed to be purchased as normal. Had I known I obviously wouldn’t have made a purchase, the item I never received because the boutique stopped sending out orders once they heard the news. I’m now waiting and hoping for a refund after requesting a chargeback from my card provider. Unfortunate circumstances, but seems to have been handled poorly. My thoughts are with all the independent retailers who must be owed thousands, and customers like me who were duped into buying products and don’t know if they’ll get their money back!