Ashbourne Membership Management Services Reviews

Missed direct debit payment which added on a late fee, however after speaking to Amanda who replied swiftly the issue was resolved and I was able to pay the standard amount.

Spoken with Jan over email to resolve a membership queries, fast and friendly support! Thank you so much!

Accidently cancelled my direct debit with my gym. Got in touch via live chat with Sophie G, and she reinstated and changed to my preferred date within 2 minutes of my going on the live chat. Process was easy and effortless! Thank you!

Zoe was great! Very prompt with her reply and resolved my query. Thank you

Quick response and issue sorted swiftly.

Cancelled my DD for my local gym and was then charged “interest” of £27 for late payment when the direct debit was cancelled. They have no phone line so you cannot call them to get help. Spoke with Holly who was extremely unhelpful. Terrible customer service and would avoid.

Brilliant gym, great atmosphere. Great equipment, would fully recommend to any gym goer

Contacted Ashbourne to cancel my gym membership. Janet was extremely help and cancel this for me. Very quick and efficient service

Live chat with Zoe today who was extremely helpful and set my direct debit date for the one I wanted, great service thank u 😊

Amanda was very good at helping me with my membership problem, and my daughter enjoyed going to this gym, Thank you. - Reason for only 4 Stars is because of lack of communication/reply from gym when trying to contact numerous times by phone or email from the start of membership.

Zoe helped with making my final payment before cancelling my membership. She was very helpful and efficient. She also removed the late payment charged initially applied to my account following my cancelling my direct debit in error before the final payment was made.

Contacted Ashbourne as regards freezing my membership and chatted to Zoe who was very friendly and sorted everything out without fuss. A pleasure to deal with. Thank you Zoe.

Really easy to get hold of and helpful anytime I needed any assitance.

I was chatting with Zoe today about my membership payment. She was great. Very helpful and understanding. Thank you for quick response.

Zoe is really helpful and straight too the point!

Amanda was very helpful and answered everything I needed within a very quick manor

I made an enquiry in how to cancel my membership card and the customer agent Beverly answered me in minutes. It such a great service. Thanks so

I made an enquiry today to seek advice on cancelling my Gym membership, all done by text message, very efficient and effective service. The customer service from Caroline was exceptional, everything explained to me and the process to cancel was explained and completed by Caroline, all done within minutes! Which included answers to my queries. Amazing customer service by Caroline!