Arpanu Medical Reviews

I had my rhinoplasty with Dr. Mehmet Akif Yıldırım in November 2024. Dr. Mehmet is an amazing and talented surgeon, and I truly appreciate the surgical work he did. I was very hopeful about my healing journey and the result. However, what has been difficult for me is the lack of proper post-operative guidance. Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal blockage on the right side, and constant migraines, but I haven’t received any response. This lack of follow-up has left me confused and worried, not knowing whether my symptoms are part of the normal healing process or if they need medical attention. It’s especially challenging as an international patient without access to direct post-op care. I still believe Dr. Mehmet is highly skilled, and I don’t regret choosing him as my surgeon. However, I sincerely hope that his team improves communication and support for patients during the long healing phase. Recovery is not just about surgery — it’s about feeling guided, reassured, and heard. I’m sharing this with full respect, just to help others prepare better. Rabiah Nasir

My experience with Arpanu Medical was extremely disappointing. During my time in Turkey, they messed up my hospital transfers multiple times, causing stress at an stressful time as it was my first surgery ever. Literally the thing I wanted to avoid the most, to have to worry about the organization, was a nightmare. After the surgery the aftercare doctor eventually came to check on me, I had to repeatedly ask and practically beg for it — it was not arranged as promised. I was promised I would receive 1 year of post-op medical assistance, but the reality is far from it. Their responses were usually slow, unhelpful, and limited to one-word answers, offering no real support or guidance. Now, 7 months after the procedure, they’ve completely stopped responding and even removed me from the WhatsApp group chat, leaving me with no follow-up or assistance at all. I am sure it’s illegal and will make sure to do the most I can to report in all ways possible. I would not recommend Arpanu Medical. Their lack of professionalism, poor communication, and neglectful aftercare have left me feeling abandoned and extremely frustrated. They are wrong if they think they can do this just because I’m not in Turkey anymore. I payed thousands of euros and they don’t even provide contact to my doctor, Dr. Akif, who I also tried contacting through his Instagram but my messages don’t get to him as he doesn’t accept messages-which is again very concerning. I will wait for immediate response, apology and the help I was promised ( in contract form).

Diana is amazing! LOVE HER! dr. Akif did a great job, thanks.

Warning: Please Read Carefully Before Choosing Arpanu My experience with Arpanu and Dr. Serhan began in April 2023, when I booked a rhinoplasty through the clinic. Unfortunately, what followed has been an incredibly frustrating and distressing journey. About three weeks after returning from Istanbul, I noticed that my nose was becoming visibly crooked, leaning noticeably to the right. I immediately reached out to Arpanu’s so-called “aftercare team” and was reassured that this was part of the normal healing process and that things would settle with time. However, the problem only worsened as the swelling subsided. Despite sending monthly progress photos, my concerns were repeatedly dismissed. I was consistently told to “wait a year” and that things would improve, even though the deterioration was clearly visible. After a year of this gaslighting, I finally left an honest review on Trustpilot. Within a day, Arpanu contacted me, promising a free revision surgery if I removed my review. They claimed the initial results were an unfortunate one-off and assured me everything would be corrected. Regrettably, I agreed and took down my review, covering my own travel and expenses (over £1,500) to return to Istanbul for a revision, again with Dr. Serhan. It’s now been nine months since that second surgery. While the crookedness was partially corrected, I’ve been left with a bulbous, uneven bridge and tip—and worse, I now struggle to breathe through my right nostril. I contacted Arpanu again, only to be abruptly informed they have severed ties with Dr. Serhan. They refused to assist further, removed me from all communication groups, and essentially washed their hands of any responsibility. This experience has been emotionally and financially draining. I urge anyone considering Arpanu or specifically Dr Serhan to proceed with extreme caution and thoroughly research before making any decisions.

The clinic is of highest standard. Clean, efficient and warm, caring staff members. The food is delicious and portions are enough. The clinic feels like some 5star hotel. Very beautiful. I read the reviews of the post surgery nursing support staff in turkey not caring and empathetic enough. I must say, except for some little mishap (involving the nurse not reaponsind to my emergency bell for more than 20min, which I, imediately notified my personal interpreter about) , all was well. Thanks to the clinic management and staff.

I'm super happy with my results!

Elit Klinik stands out as an exceptional healthcare facility, offering a spotless and meticulously maintained environment that ensures patients feel safe and comfortable at all times, while its nursing staff impresses with their attentiveness and efficiency, always responding swiftly and empathetically to patients’ needs with genuine care. Also Dr. Mohamed Sid, the post op consultant provides an extraordinary breadth of medical knowledge combined with his ability to provide clear, detailed, and reassuring explanations makes him an outstanding consultant. His unwavering dedication to being available at all hours for prompt and thorough responses highlights his commitment to delivering unparalleled patient care. Dr. Mohamed’s professionalism, responsiveness and commitment to providing excellent care makes him an invaluable resource. Lastly Robert, who is an exceptional interpreter that demonstrates a calm and comforting demeanour that immediately puts you at ease, creating a sense of trust and reassurance from the very start. What truly sets Robert apart is his genuine dedication to ensuring you fully comprehend everything being communicated. Furthermore, his attention to detail and ability to bridge language barriers seamlessly is truly remarkable. Robert is a gift to anyone who has the privilege of working with him!

Je souhaite exprimer ma grande satisfaction suite à la rhinoplastie réalisée par le Docteur Serhan et son équipe. Leur professionnalisme, leur écoute et leur attention aux détails m’ont mis en confiance dès le début. Le résultat est naturel et parfaitement en harmonie avec mon visage, dépassant mes attentes. Toute l’équipe a fait preuve d’une organisation impeccable et d’un accueil chaleureux, ce qui a grandement facilité mon expérience. Je tiens également à remercier Harpanu Medical, qui vous accompagne sur le plan humain et du service avec une qualité irréprochable, rendant chaque étape plus sereine et fluide. merci également à ma référente Hania, dont le soutien bienveillant a été essentiel tout au long de ce parcours. Elle a su répondre à toutes mes questions avec patience et clarté, me guidant étape par étape, y compris après mon retour en France. Sa disponibilité et son empathie m’ont beaucoup rassuré.organisation impeccable et d’un accueil chaleureux, ce qui a grandement facilité mon expérience. Enfin, je remercie le Docteur Mohamed Sid pour son suivi post-opératoire attentif et ses conseils, essentiels à ma récupération. Je recommande vivement le Docteur Serhan et son équipe ainsi qu’Harpanu Medical, pour leur compétence, leur humanité et leur dévouement. A.🇫🇷

I got my nose done by Dr Gokhan and i must say his expertise is top tier and his work is impeccable. He was able to fix my crooked and droopy nose and was able to take in account my sleep apnea for recovery purposes. Along side with Dr Mohammad who also is very prompt in his reply and assistance with any questions i’ve had! I highly recommend them!!

Both me and my sister have gotten our nose jobs done by Dr Serhan! My experience was amazing as the clinic was super nice and clean and the staff was so sweet and helpful!

Such an excellent experience, well ran, great communication, and top notch service. I’m already so happy with my results.

I recently had a rhinoplasty procedure. From the moment I woke up from surgery, the nurses and doctors were attentive, caring, and made me feel comfortable and well taken care of. They checked on me regularly, answered all of my questions, and made sure I had everything I needed for a smooth recovery. I truly felt like I was in good hands and that they genuinely cared about my well-being. I am so grateful for the amazing care I received and would highly recommend Arpanu Medical to anyone considering rhinoplasty. Especially Dr. Mohamed. He listen to my concerns and made sure to follow up with me regularly after the surgery to ensure that my recovery was going smoothly. He answered all of my questions and addressed any concerns I had, making me feel comfortable and confident in my decision to undergo the procedure. Thank you, Dr. Mohamed

Amazing hospital, felt like I was in a hotel 😅 would recommend it 100%. Great staff very friendly 😊

I have previously shared my experience, and in this review I want to expose how my feedback was privately handled by Arpanu Medical’s supervisor, Tolunay Nisanci. In response to my previous review, they tried to give the impression that they accept negative feedback and will give solution. Privately, the supervisor used intimidation and manipulation tactics. He threatened me with legal action just because I refused to delete my truthful reviews, which I have every right to share. His plan to scare me into deleting my reviews failed. This is an example of how unprofessional they are. When a patient is harmed and holds the business accountable, instead of accepting responsibility, they try to intimidate the patient into silence. My nose turned out crooked and visibly asymmetrical, which is far from normal for a surgery outcome. The surgeon Serhan Derin misled me about the results and caused me severe harm. He did big changes to my nose without my knowledge and consent, which he didn’t have any right to. The issues he caused my nose are things a person would get surgery to fix, while he caused them through the surgery. My life has turned into a living nightmare because of him, and on top of that, I was threatened into silence, so others won’t be able to know the truth about what Serhan Derin did. The outcome of the surgery turned out much worse than how it looked originally. I strongly advise avoiding Serhan Derin and Arpanu Medical at all costs. The image they portray publicly is far from their reality, and I am extremely regretful for having chosen them. I have paid the price very heavily for believing and trusting Serhan Derin.

Hanno cambiato nome per tutte le recensioni negative ricevute negli anni , poi che una clinica e un dentista di naso livello , senza progettazione , lavorano alla giornata senza capire cosa fanno , l’unico obbiettivo che busines , io ho avuto un esperienza terribile , trattato da animale , e mandato a casa senza denti perché nn sapevano continuare il lavoro pattuito … Chirurgo di basso livello Samuel un pallonaro unico ovviamente sparito !!! NN ANDATE DA QST PERSONE SCONSIGLIATO COM LA SALUTE NON SI SCHERZA QST CLINICA SU CHIAMAVA DENTFLIX PRIMA !!! Fortunatamente mi hanno curato riparando i loro danni e menomale che nn ho continuato , volevano convincermi a fare un lavoro da 80 enni Essendo di basso livello NN ANDATE MAI MAI E POI MAI Solo business

Warning, read post before making decision done! We flew all the way from Southern California to Turkey, believing it would be cheaper for surgery. I underwent gastric balloon surgery, which included all the necessary packages. They advertised it as one of the most risk-free surgeries, and very successful losing some weight, so we chose this option. However, after a 14-hour flight each way for the procedure, I experienced severe vomiting and stomach aches during the FIRST WEEK and lost about 5 pounds. From that point on, I dealt with SEVERE GAS and diarrhea for several months. By the end of six months, I had only LOST 2 POUNDS in TOTAL. We had to come back for a stomach removal surgery and unexpectedly increased the cost from $400 to $600 per person, claiming the program had changed. Overall, I spent $12.000 ( surgery and round flight ) and for LOSING 2 POUNDS , they charged me an additional $200 Please do not be misled by FALSE advertisements. Do your research before deciding on a procedure. I don’t want anyone else to go through what I did and so much money for such minimal results by false advertisement!!!! I changed the name on this thread

Made surgery month ago and feeling amazing, team which are care about my diet and health those people are amazing 🙏

I want to leave a review to help those wondering if choosing Dr Serhan Derin is the right choice. Rest assured, you are in very skilled and caring hands. I am 4 months post op and am feeling very grateful and very happy about my results. After surgery, do not worry, Dr Mohamed will help answer any questions you have about your post op journey. He has made himself available all times of the day, any day of the week. Remember, everyone’s healing is different, so you may have many questions. He will have the answer. He is very patient, kind, and understanding. He has held my hand throughout my healing journey, and without him, I would not be doing what is best for the healing of my nose. After the long awaited decision to get a rhinoplasty, traveling, and money spent, I want to get the best possible result. Thank you, Dr. Mohamed!

Ha ido muy bien! Los traductores fueron siempre muy amables y la Nutri Selvi y Doga siempre te contesta las dudas!

I had surgery on October 24th, and before choosing Dr. Serhan, I reached out to friends from Istanbul for recommendations on the best surgeon. My procedure wasn’t only for appearance; I also had issues with breathing on my right side, so finding a highly skilled doctor was essential. If you're looking for a doctor who truly knows his work, Dr. Serhan is absolutely the right choice. He is a highly skilled specialist who listens carefully and takes all your wishes for your nose into account. I couldn't be happier with the results; my nose looks very natural, which was incredibly important to me. The staff was also wonderful. Post-op consultant Bahar was incredibly kind and helpful, assisting me with anything I needed. I could always reach out to Bahar, Selen, or the medical staff at the hotel for anything I needed, which made the entire process much easier. The clinic was spotless and professionally managed. There’s really nothing negative I can say. Thank you so much to Dr. Serhan and the whole team for their help and kindness!