Arpanu Medical
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My experience getting unprofessional treatment from Arpanu medical
I have previously shared my experience, and in this review I want to expose how my feedback was privately handled by Arpanu Medical’s supervisor, Tolunay Nisanci. In response to my previous review, they tried to give the impression that they accept negative feedback and will give solution. Privately, the supervisor used intimidation and manipulation tactics. He threatened me with legal action just because I refused to delete my truthful reviews, which I have every right to share. His plan to scare me into deleting my reviews failed. This is an example of how unprofessional they are. When a patient is harmed and holds the business accountable, instead of accepting responsibility, they try to intimidate the patient into silence. My nose turned out crooked and visibly asymmetrical, which is far from normal for a surgery outcome. The surgeon Serhan Derin misled me about the results and caused me severe harm. He did big changes to my nose without my knowledge and consent, which he didn’t have any right to. The issues he caused my nose are things a person would get surgery to fix, while he caused them through the surgery. My life has turned into a living nightmare because of him, and on top of that, I was threatened into silence, so others won’t be able to know the truth about what Serhan Derin did. The outcome of the surgery turned out much worse than how it looked originally. I strongly advise avoiding Serhan Derin and Arpanu Medical at all costs. The image they portray publicly is far from their reality, and I am extremely regretful for having chosen them. I have paid the price very heavily for believing and trusting Serhan Derin.