Arpanu Medical
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Warning
Warning: Please Read Carefully Before Choosing Arpanu My experience with Arpanu and Dr. Serhan began in April 2023, when I booked a rhinoplasty through the clinic. Unfortunately, what followed has been an incredibly frustrating and distressing journey. About three weeks after returning from Istanbul, I noticed that my nose was becoming visibly crooked, leaning noticeably to the right. I immediately reached out to Arpanu’s so-called “aftercare team” and was reassured that this was part of the normal healing process and that things would settle with time. However, the problem only worsened as the swelling subsided. Despite sending monthly progress photos, my concerns were repeatedly dismissed. I was consistently told to “wait a year” and that things would improve, even though the deterioration was clearly visible. After a year of this gaslighting, I finally left an honest review on Trustpilot. Within a day, Arpanu contacted me, promising a free revision surgery if I removed my review. They claimed the initial results were an unfortunate one-off and assured me everything would be corrected. Regrettably, I agreed and took down my review, covering my own travel and expenses (over £1,500) to return to Istanbul for a revision, again with Dr. Serhan. It’s now been nine months since that second surgery. While the crookedness was partially corrected, I’ve been left with a bulbous, uneven bridge and tip—and worse, I now struggle to breathe through my right nostril. I contacted Arpanu again, only to be abruptly informed they have severed ties with Dr. Serhan. They refused to assist further, removed me from all communication groups, and essentially washed their hands of any responsibility. This experience has been emotionally and financially draining. I urge anyone considering Arpanu or specifically Dr Serhan to proceed with extreme caution and thoroughly research before making any decisions.