Arpanu Medical
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Avoid at all costs
My experience with Arpanu Medical was extremely disappointing. During my time in Turkey, they messed up my hospital transfers multiple times, causing stress at an stressful time as it was my first surgery ever. Literally the thing I wanted to avoid the most, to have to worry about the organization, was a nightmare. After the surgery the aftercare doctor eventually came to check on me, I had to repeatedly ask and practically beg for it — it was not arranged as promised. I was promised I would receive 1 year of post-op medical assistance, but the reality is far from it. Their responses were usually slow, unhelpful, and limited to one-word answers, offering no real support or guidance. Now, 7 months after the procedure, they’ve completely stopped responding and even removed me from the WhatsApp group chat, leaving me with no follow-up or assistance at all. I am sure it’s illegal and will make sure to do the most I can to report in all ways possible. I would not recommend Arpanu Medical. Their lack of professionalism, poor communication, and neglectful aftercare have left me feeling abandoned and extremely frustrated. They are wrong if they think they can do this just because I’m not in Turkey anymore. I payed thousands of euros and they don’t even provide contact to my doctor, Dr. Akif, who I also tried contacting through his Instagram but my messages don’t get to him as he doesn’t accept messages-which is again very concerning. I will wait for immediate response, apology and the help I was promised ( in contract form).