Review summary

APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.

Based on reviews, created with AI

See what reviewers are saying

Organisation & service was first class…

Organisation & service was first class on both ships (Vega & Polaris).

Excellent Service

I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.

A
Fabulous boat, wonderfull holiday.

Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

999 total • Write a review

Showing 871 - 880 of 995 reviews
MM
5 out of 5 stars

Wonderful trip

We saw so many places and did such a lot. It was well organised, friendly driver and operator.

Date of experience: April 6, 2023

L

Liz

US

5 out of 5 stars

New Zealand Wonderland

This holiday was amazing. Trent and Clare our driver and tour leader were the best, very helpful, always cheerful. All the hotels we stayed in were excellent and the meals were all top class plenty of choice and very tasty. Visited so many places in New Zealand and the journey between places was filled by excellent commentary by both Trent and Clare, lots of excellent photo opportunities. This was an excellent value for money holiday.

Date of experience: April 6, 2023

WB
5 out of 5 stars

FIRST CLASS SERVICE

First class service throughout the change of booking by Sophia who was professional throughout. She made sure that we were aware of all the necessary information regarding this trip

Date of experience: April 4, 2023

R

Rob

US

5 out of 5 stars

A very good cruise that had brilliant…

A very good cruise that had brilliant historical interest. Accommodation and food was very good and if highest standard. Guides were overall very good and Cruise Director outstanding.

Date of experience: April 3, 2023

RB

R B

US

3 out of 5 stars

of the staff without exception were

All of the staff without exception were excellent entertainment poor.freedom of choice excursions made no allowance for people with limited mobility. Good food often served cold.transport to/from airport poor ie waiting for over 1 hour in the rain at airport while Uber found.this comparison is based on previous apt tour.

Date of experience: April 3, 2023

TD
5 out of 5 stars

An excellent river cruise with APT

Friendly, efficient staff, very good food and a wide variety of interesting excursions. We were made to feel welcome the moment we stepped aboard and this continued throughout our cruise. Our cabin was comfortable and the cleaning service excellent. Everything was really well organised, there was always a member of staff on hand to help and nothing was too much trouble. The Cruise Director, Captain and Hotel Manager were superb. The guides on our tours were knowledgeable and friendly with a good command of English and we were kept well informed about the programme for each day, both in written form and evening briefings by the Cruise Director. All this made it a thoroughly enjoyable holiday.

Date of experience: April 2, 2023

PT
4 out of 5 stars

Nice ship and interesting itinerary

The Ama Venita was a very nice ship with an excellent crew and first rate Cruise Director. Cabins were roomy and well appointed. Food was, on the whole, very good but the service in the restaurant for the first few nights was somewhat haphazard (it was the first cruise of the season). It improved significantly thereafter, once the Cruise Director got involved. The organisation of the taxi transfers in the UK was not particularly impressive.

Date of experience: April 2, 2023

S
5 out of 5 stars

Trip of a lifetime

A river cruise on the Danube which included the Iron Gates was on my bucket list and the APT experience did not disappoint. The local guides were excellent and the hospitality on board was first class.

Date of experience: April 2, 2023

RB
4 out of 5 stars

Overall the cruise was very good Anya…Western Front cruise

Overall the cruise was very good Anya the cruise director was excellent a thoroughly professional. The food was not as good as a previous APT cruise we did in 2018 Amsterdam to Budapest. Our first day the cabin was not serviced but generally the crew were excellent

Date of experience: April 2, 2023

J
5 out of 5 stars

This is our second cruise with APT and…

This is our second cruise with APT and as previously cannot fault it. The individual care and attention to detail cannot be faulted. I am a coeliac and at every meal the maitre 'd came to personally check my meal and suggest alternatives if required. All the staff from cabin crew to the captain only had our well being and enjoyment in mind. It appears expensive but you get what you pay for. Thoroughly recommend.

Date of experience: April 2, 2023

Previous1•••878889•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.