Organisation & service was first class…
Organisation & service was first class on both ships (Vega & Polaris).
4.5
Great
999 reviews
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Review summary
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
Very high quality fabulous cruise.
Very high quality fabulous cruise.
Fabulous boat, wonderfull holiday.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
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aptouring.com
All reviews
999 total • Write a review
Showing 51 - 60 of 995 reviews
cM
All staff involved were excellent
All staff involved were excellent. Really enjoyed the on board entertainment as well as the included excursions. Of particular merit was the restaurant where a good range of food was on offer and presented to the highest standard. The cruise director provided really useful information prior to all on shore visits where every tour guide was a wealth of knowledge.
Date of experience: June 22, 2025
Ma
Good communication with the passengers…
Good communication with the passengers and great service on board.
Date of experience: June 22, 2025
CE
Fabulous staff, accomodation & food
The staff, accomodation, food and excursions were excellent, very helpful and kind, good entertainment too. The departure day was disappointing as only 3 toilets available to all the passengers once they had left their rooms so constant queues , not ideal for the many elderly passengers, (my dad would have been horrified for the last 20 years when he was travelling) . The journey to the airport was made interesting by our knowledgeable guide but we arrived 4 hours before the flight and told ‘check in’ was open. It was not, so could not drop our bags. Was a very long walk to the eateries and shops, which several passengers were not able to manage, so not even a coffee for 4 hours. BA check in girls were miserable and rude, The flight excellent with lovely cabin crew.
Date of experience: June 22, 2025
KS
Karen Smid
US
This was my first river cruise and it…
This was my first river cruise and it lived up to every bit of my expectations. Everything was catered for, excellent accommodation, food amazing on shore excursions and all made memorable by the wonderful staff both onboard and on shore. I loved the fact that consideration had been given to less mobile passengers with the option to select the gentle walking tours still taking in the same city sights.
Date of experience: June 22, 2025
LV
Apt excellence
Staff efficient and friendly and very knowledgeable
Date of experience: June 22, 2025
GH
Excellent company and terrific staff
All the staff ,without exception, were really friendly and helpful The tours were well organised with excellent guides. Food was lovely and local wines exceptional Much to see and do
Date of experience: June 22, 2025
JJ
Food very Good.
Food very Good. Jacuzzi needs after the quiz. MUCH more regular cleaning. Staff extremely helpful and kind. Entertainment did not altogether match the age group, very loud, it emptied loung quite often
Date of experience: June 22, 2025
JC
Everything was fantastic Organisation…
Everything was fantastic Organisation was first class, food amazing, staff wonderful and the entertainment with Noel & Sophia and cruise director brilliant The excursions were good and can’t fault anything but one wee thing the fitness room was not brilliant Tried the machines but they didn’t seem to work with no instructions.we will definitely be travelling with you again and recommend to all my friends 👍
Date of experience: June 22, 2025
P
Paul
US
Danube cruise
We had booked an Owner’s suite & were surprised that they was no stocking of free soft drinks in the fridge, not even water ( which was €2.60 a bottle when it was around 80 cents outside). It transpired that Travelmarvel are a budget version of APT, which we were completely unaware of. The staff were superb. On times, some of the included trips were a bit underwhelming & in the first week the food was not always great, but it did improve in the second week. Overall, I enjoyed the trip as I was going to places I hadn’t been to before. The entertainment that Sophia put on was really good. Just a bit disappointed that we didn’t know that this was a “budget” cruise.
Date of experience: June 22, 2025
PL
Canada & Alaska Tour - The package was very well organised…
The package was very well organised with every small detail taken care of. Such as, the luggage being taken from the rooms into the coach back into the rooms at the next stop & this continued throughout the tour which provided for a stress free trip. Likewise with hotel rooms which were ready with the room keys as soon as we stepped off the coach into the hotel on each stop over. Fantastic service. Our tour guide Benjamin was absolutely fabulous & not only organised every detail but was very funny, informative & made the whole trip exciting & feel fresh every day. He is an absolute star in the APT camp & without him the trip would not have been the same. Our coach driver Darren also needs mentioning as every day he drove he made you feel very safe & relaxed due to his great careful & considered driving, a very experienced driver. So glad we booked this trip & loved every day of it. Many thanks to all the APT staff putting this one together 10/10 from us.
Date of experience: June 20, 2025
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