Organisation & service was first classβ¦
Organisation & service was first class on both ships (Vega & Polaris).
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
Organisation & service was first class on both ships (Vega & Polaris).
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
Very high quality fabulous cruise.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
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Friendly staff and very efficient. Tours were great with interesting guides. The only negative was that we would have liked to see more of the river Danube by cruising during the day.
Date of experience: June 30, 2025
US
We had an awful transfer from Munich, it was 1.30 mins late and we had already waited 5 hours. 7 customers had got up before 3.0 am ! We had to wait for 2 people! Then due to low water levels we were 20 hours behind schedule which meant getting buses to see the sites on our itinerary.. then due to logistical planning issues we missed one of the UNESCO World Heritage sites.. this was disappointing. The Hotel side was still excellent.. but a lot of the food was bland.
Date of experience: June 30, 2025
All of the staff on the ship were very hardworking and extremely polite and helpful.The food was superb and the trips were well planned and run by very good guides.
Date of experience: June 29, 2025
Staff excellent, food great , price reasonable, however not really was for us as cruise at night and during the day boats tied up together so view often against a wall or into the boat next door . We were very pleased we went though .
Date of experience: June 29, 2025
Whole experience was enjoyable apart from the initial arrival at the airport and the near two hour wait for the coach transfer to the ship. Once on-board the staff could not have been any more friendly day to day. The food was generally very nice and always piping hot. The excursions were okay but it is difficult to see how they could be much better. Really enjoyed the cruise.
Date of experience: June 29, 2025
Fab accommodation excellent staff and attention to detail at all times.
Date of experience: June 29, 2025
The staff were very friendly and helpful. Cabins clean and well equipped plenty of storage. Good food and plenty of it.
Date of experience: June 29, 2025
Lovely boat, great staff, good food, lovely cabins. Unfortunately, waste of time having French Veranda as always travelled at night so no views of scenery along river, apart from 11/2 hours through Wachau Valley section. When docked, again, no views as another boat, literally, right alongside. May as well had no window.
Date of experience: June 29, 2025
US
Staff were brilliant, ports of call excellent, cleanliness of room and ship generally great, made friends easily. The dinner was sometimes only fair and the afternoon snacks a little basic. Would definitely book again though.
Date of experience: June 29, 2025