Review summary

Appliances Online Australia is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

MD

Maree Dawson

1 out of 5 stars
Selling items they don't have in stock

I ordered an item from this organization which mentioned July 10 as delivery - I've just spoken to these people and they have told me they don't have even the item in stock in Victoria so are advertising appliances they don't have and I now don't know when this item will be available or delivered in Victoria - they offered me the same item to be POSTED though I requested my old item of exactly the same product be collected for recycle so how is an Aust Post delivery going to achieve that - now I wait and watch for a "couple" of weeks until the item is in stock in Victoria. Very misleading and poor customer service should have gone retail.

PM

Paul McFawn

5 out of 5 stars
Great to shop & deal with

We have now got several large household white-goods from Appliances Online. Have purchased via the website & on the phone when using their price matching offer. Really excellent to deal with. The delivery service is first rate keeping you up-to-date with the delivery status and arrival date/time. Plus taking away the old one is just great. In one case I had to make a warranty claim - again it was no hassle, excellent to deal with and they sorted the problem out for me. Highly recommended to deal with. We will do so again.

TT

Tao Tom

5 out of 5 stars
High quality products

High quality products, high price-quality ratio, satisfactory service, high quality after-sales support. This is my first time to contact this online shopping company, and I will be its forever customer.

L

Lynne

5 out of 5 stars
I ordered my new washing machine in a…

I ordered my new washing machine in a Sunday night and it was delivered and installed on Monday morning by a very friendly and professional father son team. I will most definitely use appliances online in future.

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Showing 911 - 920 of 996 reviews
tc
5 out of 5 stars

Always happy with my purchases and…

Always happy with my purchases and super fast delivery .

Date of experience: May 8, 2024

I

Ivy

US

5 out of 5 stars

Mitsubishi Electric 450L Bottom Mount Frost Free Fridge MR-CX450ER-BST-A

Mitsubishi Electric 450L Bottom Mount Frost Free Fridge MR-CX450ER-BST-A Flawless service from purchase to delivery. Quality and competitively priced appliance. Free delivery and removal of old appliance. Well communicated schedule of events.

Date of experience: May 8, 2024

PW
5 out of 5 stars

Highly recommended

Excellent service with bonus free delivery, installation and removal of old machine. Thumbs up!

Date of experience: May 8, 2024

AP
5 out of 5 stars

very quick delivery to my door 15hr…

very quick delivery to my door 15hr after purchase (10pm order on my door 1pm) driver very helpful and polite will be buying again

Date of experience: May 7, 2024

CP
5 out of 5 stars

Easy process to purchase

We purchase lots of appliances and it is always a easy process.

Date of experience: May 7, 2024

N
5 out of 5 stars

Nice friendly delivery guys.

Nice friendly delivery guys.

Date of experience: May 6, 2024

LD
5 out of 5 stars

Fast and reliable

Fast and reliable. Delivery people were efficient and courteous. I highly recommend to my colleagues and friends

Date of experience: May 6, 2024

FF
5 out of 5 stars

Blown away that I could order a new…

Blown away that I could order a new washing machine and it was delivered the next day, installed, and my old machine taken away. All for a competitive price. Highly recommend and will be using in the future. Great work!

Date of experience: May 5, 2024

JS
5 out of 5 stars

Great experience all around

We have purchased a number of appliances now from Appliances online. The price is always better than in store, the product availability is brilliant, and delivery is fast and efficient. The delivery crew are always super friendly and efficient. Appliances online is now our go to first. We thoroughly recommend them.

Date of experience: May 5, 2024

JN
5 out of 5 stars

The delivery team were fast and…

The delivery team were fast and reliable.

Date of experience: May 5, 2024

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