Review summary

Appliances Online Australia is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Selling items they don't have in stock

I ordered an item from this organization which mentioned July 10 as delivery - I've just spoken to these people and they have told me they don't have even the item in stock in Victoria so are advertising appliances they don't have and I now don't know when this item will be available or delivered in Victoria - they offered me the same item to be POSTED though I requested my old item of exactly the same product be collected for recycle so how is an Aust Post delivery going to achieve that - now I wait and watch for a "couple" of weeks until the item is in stock in Victoria. Very misleading and poor customer service should have gone retail.

Great to shop & deal with

We have now got several large household white-goods from Appliances Online. Have purchased via the website & on the phone when using their price matching offer. Really excellent to deal with. The delivery service is first rate keeping you up-to-date with the delivery status and arrival date/time. Plus taking away the old one is just great. In one case I had to make a warranty claim - again it was no hassle, excellent to deal with and they sorted the problem out for me. Highly recommended to deal with. We will do so again.

TT
High quality products

High quality products, high price-quality ratio, satisfactory service, high quality after-sales support. This is my first time to contact this online shopping company, and I will be its forever customer.

L
I ordered my new washing machine in a…

I ordered my new washing machine in a Sunday night and it was delivered and installed on Monday morning by a very friendly and professional father son team. I will most definitely use appliances online in future.

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Showing 901 - 910 of 996 reviews
P
5 out of 5 stars

The whole process was easy

The whole process was easy, fast and great customer service. I ordered a 10kg Haier Washing Machine. Had it delivered the next day. Great communication, great price and painless. I'll be ordering everything from Appliances Online in the future!

Date of experience: May 14, 2024

AM
5 out of 5 stars

Awesome father and daughter delivery…

Awesome father and daughter delivery team..

Date of experience: May 14, 2024

MH
5 out of 5 stars

I always buy from Appliances Online

I always buy from Appliances Online. They absolutely live by their "legendary service" tagline, and pricing is always on-point.

Date of experience: May 14, 2024

UT
5 out of 5 stars

Best online platform

Easy to order , delivery on time

Date of experience: May 13, 2024

O
5 out of 5 stars

Quick and great service.

Quick and great service. Good value for money on washing machine and love the installation service. Not much to worry about, they came and did their job of setting up the machine well.

Date of experience: May 13, 2024

A
5 out of 5 stars

Great services, great product.

My online purchase was easy. Thank you

Date of experience: May 13, 2024

AF
5 out of 5 stars

Highly recommend

I've already told several people how good everything was with Appliances Online. Quick delivery, easy to find the washing machine I wanted and the delivery team were awesome. They had to deliver to my second level house without a word of complaint, installed and removed the old machine and packaging. And best of all the prices was more than competitive.

Date of experience: May 13, 2024

TG
5 out of 5 stars

Ordered a new tumble dryer payed the…

Ordered a new tumble dryer payed the extra $25 for delivery same day, three hours later my clothes were in the dryer !

Date of experience: May 13, 2024

E

Eva

US

5 out of 5 stars

Easy from start to finish

It was easy to find what I wanted. Ordering was a simple process and delivery was prompt. And I know from experience that Appliances Online also make it easy to get repairs/replacement under warranty.

Date of experience: May 12, 2024

D
5 out of 5 stars

Makes Appliance Shopping Easy

I live in a regional area and it's clear that this company understands the importance of customer satisfaction and goes above and beyond to ensure delivery and service to meet expectations. The staff are courteous and helpful and the delivery people excellent. My new dishwasher was delivered as advised and the old one removed.

Date of experience: May 12, 2024

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