Review summary

Appliances Online Australia is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

MD

Maree Dawson

1 out of 5 stars
Selling items they don't have in stock

I ordered an item from this organization which mentioned July 10 as delivery - I've just spoken to these people and they have told me they don't have even the item in stock in Victoria so are advertising appliances they don't have and I now don't know when this item will be available or delivered in Victoria - they offered me the same item to be POSTED though I requested my old item of exactly the same product be collected for recycle so how is an Aust Post delivery going to achieve that - now I wait and watch for a "couple" of weeks until the item is in stock in Victoria. Very misleading and poor customer service should have gone retail.

PM

Paul McFawn

5 out of 5 stars
Great to shop & deal with

We have now got several large household white-goods from Appliances Online. Have purchased via the website & on the phone when using their price matching offer. Really excellent to deal with. The delivery service is first rate keeping you up-to-date with the delivery status and arrival date/time. Plus taking away the old one is just great. In one case I had to make a warranty claim - again it was no hassle, excellent to deal with and they sorted the problem out for me. Highly recommended to deal with. We will do so again.

TT

Tao Tom

5 out of 5 stars
High quality products

High quality products, high price-quality ratio, satisfactory service, high quality after-sales support. This is my first time to contact this online shopping company, and I will be its forever customer.

L

Lynne

5 out of 5 stars
I ordered my new washing machine in a…

I ordered my new washing machine in a Sunday night and it was delivered and installed on Monday morning by a very friendly and professional father son team. I will most definitely use appliances online in future.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

1,000 total β€’ Write a review

Showing 881 - 890 of 996 reviews
V
5 out of 5 stars

The best!

The best!! Quick, efficient and friendly service.

Date of experience: May 25, 2024

JB
5 out of 5 stars

Highly recommend

Website was easy to navigate, online ordering was quick, there was great communication about the status of my order, and the delivery and installation team for my new washing machine were on time, professional, and happy to help with any queries I had. Excellent service.

Date of experience: May 23, 2024

CW
5 out of 5 stars

The order process was easy and a good…

The order process was easy and a good range of items were available. The delivery team were fantastic, they took away old appliances and unpacked everything.

Date of experience: May 22, 2024

D
5 out of 5 stars

Great company

Great company, easy to deal with & is our number 1 go to business first before anywhere else. Needed a new clothes dryer this time, ordered late Thurs was delivered Friday. Highly recommend.

Date of experience: May 22, 2024

ss
5 out of 5 stars

Outstanding service

Outstanding service, guys were friendly and professional,best of all,no appliance for me to get rid of, definitely 5 star's for service

Date of experience: May 22, 2024

SD
5 out of 5 stars

Great company to deal with

Great company to deal with. Very easy to purchase and install if needed. No old appliances to get rid of or packaging. Use all the time for our Housing Co-op very professional staff dealing with different people. Have been using for over 7 years and will continue.

Date of experience: May 21, 2024

c
5 out of 5 stars

Excellent and very efficient service

Excellent and very efficient service

Date of experience: May 21, 2024

KV
5 out of 5 stars

Very quick delivery as promised.

Very quick delivery as promised.

Date of experience: May 21, 2024

E
5 out of 5 stars

Great experience.

Very easy online experience.We were kept up-to-date every step of the way.Delivery guys were great and friendly, nothing was too much for them. Can't recommend this company enough! Professional, wonderful to deal with. Highly recommended A+

Date of experience: May 21, 2024

SM
5 out of 5 stars

Best price and best service!!!

Best price and best service!!! Couldn’t find cheaper prices. And was all delivered the following day. Old appliances taken away and cardboard also taken.

Date of experience: May 20, 2024

Previous1β€’β€’β€’888990β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.