Review summary

Appliances Online Australia is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Selling items they don't have in stock

I ordered an item from this organization which mentioned July 10 as delivery - I've just spoken to these people and they have told me they don't have even the item in stock in Victoria so are advertising appliances they don't have and I now don't know when this item will be available or delivered in Victoria - they offered me the same item to be POSTED though I requested my old item of exactly the same product be collected for recycle so how is an Aust Post delivery going to achieve that - now I wait and watch for a "couple" of weeks until the item is in stock in Victoria. Very misleading and poor customer service should have gone retail.

Great to shop & deal with

We have now got several large household white-goods from Appliances Online. Have purchased via the website & on the phone when using their price matching offer. Really excellent to deal with. The delivery service is first rate keeping you up-to-date with the delivery status and arrival date/time. Plus taking away the old one is just great. In one case I had to make a warranty claim - again it was no hassle, excellent to deal with and they sorted the problem out for me. Highly recommended to deal with. We will do so again.

TT
High quality products

High quality products, high price-quality ratio, satisfactory service, high quality after-sales support. This is my first time to contact this online shopping company, and I will be its forever customer.

L
I ordered my new washing machine in a…

I ordered my new washing machine in a Sunday night and it was delivered and installed on Monday morning by a very friendly and professional father son team. I will most definitely use appliances online in future.

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All reviews

1,000 total • Write a review

Showing 861 - 870 of 996 reviews
NS
5 out of 5 stars

Only use appliances online now and…

Only use appliances online now and recommend to friends. Customer service, prices, continuous delivery updates, always an easy experience.

Date of experience: June 1, 2024

JG
5 out of 5 stars

extremely satisfied great delivery team…

extremely satisfied great delivery team this is second time i’ve ordered from them love that they took old appliance away

Date of experience: June 1, 2024

AF
5 out of 5 stars

Great customer service

Great customer service. The website is very user friendly and super convenient.

Date of experience: May 30, 2024

J

Jan

US

5 out of 5 stars

Excellent service

Excellent service. Very happy with my new microwave which was ordered then delivered the next day by a very pleasant and helpful driver, who kindly unpacked and put it in place for me as I have a torn tendon in my shoulder and can’t lift at the moment

Date of experience: May 29, 2024

St
5 out of 5 stars

Good products,good prices and good…

Good products,good prices and good service. Have not been disappointed by Appliances online. Have used before and will use again. Very helpful nothing's a problem.

Date of experience: May 29, 2024

K

KLo

US

5 out of 5 stars

Good price and very efficient

Good price and very efficient and quick delivery. Would recommend and use this company again.

Date of experience: May 29, 2024

J

JD

US

5 out of 5 stars

Excellent delivery and support service.

Very friendly, and excellent professional delivery and support service from Adam.

Date of experience: May 29, 2024

AS
5 out of 5 stars

Good reliable company .

Good reliable company .. fitted my machine and removed all rubbish. Very happy with all of it .

Date of experience: May 29, 2024

KR
5 out of 5 stars

Awesome company to deal with and they have the best prices on quality manufacturer goods

fantastic customer experience from ordering to delivery. Customer service was extremely helpful and the order was completed quickly as my wife and I knew the model of Bosh dishwasher we wanted to buy. Delivery was on time just two days after ordering. Delivery guys were polite, careful and friendly. My wife and I are so happy with our new Bosh dishwasher which washers and dries dishes wonderfully. Have told my friends and coworkers about the great service and prices. I highly recommend Appliances Online.

Date of experience: May 28, 2024

IR
5 out of 5 stars

Great service and Delivery

Ordered Wednesday delivered the very next day. The whole process was flawless. Thanks a million Appliances Online. First Class Business.

Date of experience: May 28, 2024

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