Over a year ago
After an issue with my shipment Apex resolved it professionally.
Over a year ago
This is my first time Air freighting something abroad and I honestly can not thank Apex enough. J the guy that has been my point of call throughout has been nothing less than outstanding. He was profe... See more
Very easy and transparent system. Everything arrived in time and was securely packed. Clear communication between all parties involved. I will definitely use their service again.
Apex provided an excellent standard of service, prompt and efficient, and I'll use them for all future shipments.
Excellent customer service. No hidden costs. Will continue using Apex Cargo for all shipments from UK.
Very good communicating skills, willing to help and achieve good goals, team work, very honest in passing information make you feel assured your goods arrive safe
The company was very helpful in sending the parcel, and had reached the destination as specified. Had used the company a few times and so far not had any problems. Will be using them in future as well.
The customer service is the best! Akeem,Ilyas,Humayun and the whole team are always ready to help with any queries i might have. All my queries are usually answered within minutes and ive never had any problems with them past 4 years ive been using them. Prices are abit on the higher side though as compared to other shipping companies.
Used Apex twice so far, and about to use them a third time. They worked fantastically, with great service and communication. Only caveat on the second shipment is that I was not notified about volume weight, so I was charged for 5kg on a 2.5Kg package that I could easily have filled up. But they owed up the mistake, and promised a discount on next shipment, so I can’t really fault them for it. I have recommended to several people in Malawi and will continue to do so.
Always reliable. Wonderful service and packing. Thank you
Great service, very professional & a personal touch
One of the best companies I’ve dealt with, worth paying the extra to pack it with themselves, avoids any damage! Their service is great and was kept up to date with the cargo. Highly recommend this family run business
Excellent communication and speedy delivery. Top work
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Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
Apex Cargo consistently receives high praise for its excellent service and knowledgeable staff, with many reviewers highlighting the professionalism and friendliness of the team. Customers appreciate the timely updates and transparent communication throughout the shipping process, which contributes to a positive experience. Many express gratitude for the careful packaging and safe delivery of their parcels, often noting specific team members like Yahyaa and Jay for their outstanding support. However, a small number of complaints arise regarding communication issues, particularly concerning updates on parcel status, which has left some customers feeling anxious about their shipments. Despite these concerns, the overwhelming majority of feedback reflects satisfaction with Apex Cargo's services.
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