Arshad has been brilliant with the…
Arshad has been brilliant with the customer service he provided at the apex warehouse.

Over a year ago
After an issue with my shipment Apex resolved it professionally.
Over a year ago
This is my first time Air freighting something abroad and I honestly can not thank Apex enough. J the guy that has been my point of call throughout has been nothing less than outstanding. He was profe... See more
Arshad has been brilliant with the customer service he provided at the apex warehouse.
All thanks to Humayun in apex cargo. He always makes our life easy by giving me time to drop off the boxes on Saturday specially. If there is anything I have left out he will do the completion before it has left the office. I will definitely recommend to anyone to use apex cargo as they are trustworthy on all cylinders.
Great service from the team, special mention to Yaqub always on the frontline and apex cargo is definitely worth it ! Reliable and well organised, just to mention packaging to perfection highly recommend! 5⭐
It was my first time using Apex Cargo and I had the best experience their staff are friendly and helpful and they provide the best services. They sent me pictures of all the items I bought and I received my package in 8 days intact and without any damages. I was also given the privilege to pay for package on delivery. Thank you very Apex Cargo I’ll definitely call again
Great service very helpful staff will definitely use you guys again for all my shipping items *****
Humayun is very polite he is very helpful and is always there for me, Mary is top as well. My packing is always perfect and I’m always happy
It was an amazing experience dealing with Arshad in APEX. He is very smart and helpful. Thank you so much brother 👍💪🏼
Apex cargo provide the best services the send you picture of all the parcels pack the stuff well and never have problems with them. I have been using them for a few years now never been disappointed
Excellent customer service by Yaqub who had gone out of his way on many occasions for my needs. Goods are shipped off in a timely manner. Any issues are resolved quickly. Use Apex regularly and will continue to do so in future, no hesitation
Excellent service in spite of global issues affecting the shipping industry. Yaqub is always quick to respond and very helpful. Got all my stuff, including glassware, intact! I will be using Apex again!
Apex Cargo is an excellent company and I especially appreciate the professional and great service I received from Jide.
Always very efficient and helpful. Yaqub is a rock star and nothing is too much for him. He always replies on time and finds a solution. Many thanks.
I had a wonderful experience with Apex. The last time I used their services, Ackim went an extra mile to advise how it would be ideal to send a combination of good in one carton, for value, looking at the cost of the cargo. The packaging was also good and my goods arrived safely
Great service and easy on the pocket! I used Apex Cargo to send across a package to Malawi recently. Big shout out to Yahyaa who helped make this process extremely easy and saved costs by repacking everything for me. Thanks Yahyaa & Apex Cargo Team! I'll be sure to opt for them in the future again, their prices are extremely competitive too!
We have used Apex Cargo for airshipments from the UK. The team in the UK are great and co-ordinated our belongings arriving before they were shipped. The packaging is great and all of our shipments have arrived safely. Communication on Whatsapp is quick and its easy to check what has/hasn't arrived through whatsapp photos. The team are responsive and Yaqub, who is our main contact, has been really helpful in arranging shipments and helping us with any queries. Collection here is easy and the pickup location is convenient to get to. We will continue to use.
I truly love the top notch friendly and very professional customer service I’ve received from J
I have used Apex Cargo three times to send large packages to India and China and the service has been excellent and of the highest standard. All responses were quick and timely, very helpful advice was given that helped me a lot, the pick-up of my packages was most efficient, and the solicitous personal handling by Yaqub Shabudin was particularly notable. I visited the warehouse in Leicester and was impressed by its size and organisation. I am looking forward to my next shipment. In every way, a 5-star performance.
Great customer service, reliable and time efficient. All my parcels have been delivered safely and on time. Thank you to Yaqub for his excellent customer service. Would highly recommend
I use Apex cargo every time . They are trustworthy reliable and efficient. Especially Arshad Who never fails to impress me. He is ready to help never rude always courteous and greets you with a smile.
Apex have very good customer service, they communicate so well. They deliver the services on time. They are very professional and polite. I recommend them , i am a happy customer, done business with them couple of times and they never disappointed me. Thank you yakub and humayun and all the staff
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Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
Apex Cargo consistently receives high praise for its excellent service and knowledgeable staff, with many reviewers highlighting the professionalism and friendliness of the team. Customers appreciate the timely updates and transparent communication throughout the shipping process, which contributes to a positive experience. Many express gratitude for the careful packaging and safe delivery of their parcels, often noting specific team members like Yahyaa and Jay for their outstanding support. However, a small number of complaints arise regarding communication issues, particularly concerning updates on parcel status, which has left some customers feeling anxious about their shipments. Despite these concerns, the overwhelming majority of feedback reflects satisfaction with Apex Cargo's services.
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