I had arranged for a parcel to be sent abroad. I was firstly welcomed with a group chat which gave full instructions n then kept me updated. Having the urgency of the parcel delivery i raised a query... See more
It just has to be five stars for the incredible help, advice, collection and all services provided by all the helpful, knowledgeable and friendly staff at Apex, cargo freight. A big shout out to you Y... See more
This is my first time Air freighting something abroad and I honestly can not thank Apex enough. J the guy that has been my point of call throughout has been nothing less than outstanding. He was profe... See more
Apex have very good customer service, they communicate so well. They deliver the services on time. They are very professional and polite. I recommend them , i am a happy customer, done business with them couple of times and they never disappointed me. Thank you yakub and humayun and all the staff
I received my goods on time..well packaged and timely shipment. Quite a satisfying experience. Apex Cargo staff such as Akim was very customet focused and communicated and updated me as a client effectively and was taking good care of all my needs. What a nice and unparrelled customer experience i had!
Great service from Apex. I had issues with volume charges in my first experiences but with discussion with staff, they have been able to inform me in advance. Many thanks to Akim, always helpful with updates.
We have had always amazing customer service. Apex Cargo is the most trusted and reliable cargo company.
To Arshad, who is always helpful in keeping us up to date about our goods and his help in packaging.
Customer service at its finest. No matter how small your package is they’ll treat you with high priority. Better than most shipping companies out there. They’re straight forward, very helpful and offer competitive rates.
Great company apex I have been using for past year, great customer service, goods have always reached Malawi on time. Very friendly & helpful staff. Highly recommend.
All the items are packaged well no any lost items and i am recieving my parcel on the time stated always and itvis not the first time i use apex cargo also they are so helpful
Thanks alot
Excellent service, the best team who are always attentive and professional. During the past few years I’ve shipped with apex numerous times, I’ve always had swift deliveries and safe hand off for all my parcels!
I have used Apex Cargo several times now and have had an overall pleasant experience. Saraah has done some personal shopping for me through video calls and everything went smoothly. Very efficient service and will be using them again in future
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Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia.
The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
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Review summary
Apex Cargo consistently receives high praise for its excellent service and knowledgeable staff, with many reviewers highlighting the professionalism and friendliness of the team. Customers appreciate the timely updates and transparent communication throughout the shipping process, which contributes to a positive experience. Many express gratitude for the careful packaging and safe delivery of their parcels, often noting specific team members like Yahyaa and Jay for their outstanding support. However, a small number of complaints arise regarding communication issues, particularly concerning updates on parcel status, which has left some customers feeling anxious about their shipments. Despite these concerns, the overwhelming majority of feedback reflects satisfaction with Apex Cargo's services.
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