Amber Electric receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Amber electric have upped my usage charge by 3 times my original costing. Doubling my previous bill. I work full time hardly home with 2 people in the house. When asked why it is so high. They said I used more that month. Not double the amount. I will not use them again it recommend them.
This is a great company if you use lots of electricity. They give you warnings when the price is expensive so you can cut back your usage.The rest of the day your power is less then half the price of other power companies.As they price power on how much the are charged,not what they can get away with like other companies.They also send you details in the beginning of each season on their maximum charge related to peak pricing.They also have an app that shows how much power you are using at anytime and how much solar is going back into the grid. When you have any questions they get back to you quickly. Amber is the best electricity supplier I have had in the last 20 years.
Outstanding product. We get our electricity at cheaper price and best of all get great export prices. Customer service has been amazing, explaining each questions answer clearly with the assistance to talk us through what we needed to do. Well done guys
A breath of fresh air, with a company that is allowing solar and battery installers to be rewarded for their investment. Other companies, have reduced solar input to 3 cents per kw, an insult. Looking forward to a mutually rewarding experience, where we are rewarded for our investment.
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amber.com.au714 total • Write a review
Amber has an excellent business model and is showing the way to the future. I appreciate the opportunity to adapt my energy usage to fluctuations in wholesale energy prices. I am saving money and doing my little bit for the planet.
Date of experience: June 11, 2021
Although i couldnt talk direct to a person in the moment i received a detalled and prompt response to my queries next day as promised!!
Date of experience: June 11, 2021
US
With a battery it would saved me hundreds of dollars, unfortunately at the moment I can't afford one. The solar is paid on average like 4c/kWh, I be able to save on the import but I don't exploit my solar panels, which is the main reason because I regretfully go back to another conventional provider. If I had a battery though, I could even make money with Amber!!!
Date of experience: June 11, 2021
An ethical and fantastic electric company. Won't go anywhere else. Wholesale pricing, honest and transparent. 10/10.
Date of experience: June 11, 2021
US
Outstanding service and really good prices. I can monitor my energy at all time. Even though it averages at the end of each month, i find it quite helpful to know how much i've used each day. Also i like knowing exactly how much of my bill goes for retailer revenue and how the rest gets broken down to.
Date of experience: June 11, 2021
