Amber Electric receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Amber electric have upped my usage charge by 3 times my original costing. Doubling my previous bill. I work full time hardly home with 2 people in the house. When asked why it is so high. They said I used more that month. Not double the amount. I will not use them again it recommend them.
This is a great company if you use lots of electricity. They give you warnings when the price is expensive so you can cut back your usage.The rest of the day your power is less then half the price of other power companies.As they price power on how much the are charged,not what they can get away with like other companies.They also send you details in the beginning of each season on their maximum charge related to peak pricing.They also have an app that shows how much power you are using at anytime and how much solar is going back into the grid. When you have any questions they get back to you quickly. Amber is the best electricity supplier I have had in the last 20 years.
Outstanding product. We get our electricity at cheaper price and best of all get great export prices. Customer service has been amazing, explaining each questions answer clearly with the assistance to talk us through what we needed to do. Well done guys
A breath of fresh air, with a company that is allowing solar and battery installers to be rewarded for their investment. Other companies, have reduced solar input to 3 cents per kw, an insult. Looking forward to a mutually rewarding experience, where we are rewarded for our investment.
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amber.com.au714 total • Write a review
Have just lived all the honest and help and support in all levels. Thank you for AMBER!
Date of experience: June 11, 2021
Our family has saved around $1500.00 in our first 12 months with Amber Electric. We love the way we are able to shift our power usage based on the forecasted prices through the Amber Electric App.
Date of experience: June 11, 2021
FANTASTIC, you have save us a lot of money. I would wish if you can supply GAS. thank you
Date of experience: June 11, 2021
US
Amber system allows you to pay the actual market rate in 1/2 hour blocks. It is a very transparent system that increases your awareness of real energy costs, & encourages you to reduce energy consumption at times of high demand / high cost. It you can do that you will save $$ relative to other providers.
Date of experience: June 11, 2021
