Amber Electric receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Amber electric have upped my usage charge by 3 times my original costing. Doubling my previous bill. I work full time hardly home with 2 people in the house. When asked why it is so high. They said I used more that month. Not double the amount. I will not use them again it recommend them.
This is a great company if you use lots of electricity. They give you warnings when the price is expensive so you can cut back your usage.The rest of the day your power is less then half the price of other power companies.As they price power on how much the are charged,not what they can get away with like other companies.They also send you details in the beginning of each season on their maximum charge related to peak pricing.They also have an app that shows how much power you are using at anytime and how much solar is going back into the grid. When you have any questions they get back to you quickly. Amber is the best electricity supplier I have had in the last 20 years.
Outstanding product. We get our electricity at cheaper price and best of all get great export prices. Customer service has been amazing, explaining each questions answer clearly with the assistance to talk us through what we needed to do. Well done guys
A breath of fresh air, with a company that is allowing solar and battery installers to be rewarded for their investment. Other companies, have reduced solar input to 3 cents per kw, an insult. Looking forward to a mutually rewarding experience, where we are rewarded for our investment.
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amber.com.au714 total • Write a review
This team are fantastic. Communication is exemplary all with an open and honest approach. Plus cheapest electricity supply hands down.
Date of experience: June 11, 2021
The service is good, the billing got better… But the app is really too limited: - no access to invoice - no support contact - poor user experience - no interaction with graph consumption
Date of experience: June 11, 2021
US
Understanding power uasage and the great rates offered by Amber have saved me between 40 and 60 dollars every month. Customers feedback yeilds results with updated app features. Responsive and effective communication is my experience with Amber.
Date of experience: June 11, 2021
Great system of billing, I have a large solar PV system and Battery. Amber's method of billing matches with the capabilities of my system perfectly. I get nothing but energy efficiency and clarity of what the energy market is doing at all times. I configure my system to take advantage of high feedin tarrifs when the grid is struggling. Perfect match!
Date of experience: June 11, 2021
