Amber Electric receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Amber electric have upped my usage charge by 3 times my original costing. Doubling my previous bill. I work full time hardly home with 2 people in the house. When asked why it is so high. They said I used more that month. Not double the amount. I will not use them again it recommend them.
This is a great company if you use lots of electricity. They give you warnings when the price is expensive so you can cut back your usage.The rest of the day your power is less then half the price of other power companies.As they price power on how much the are charged,not what they can get away with like other companies.They also send you details in the beginning of each season on their maximum charge related to peak pricing.They also have an app that shows how much power you are using at anytime and how much solar is going back into the grid. When you have any questions they get back to you quickly. Amber is the best electricity supplier I have had in the last 20 years.
Outstanding product. We get our electricity at cheaper price and best of all get great export prices. Customer service has been amazing, explaining each questions answer clearly with the assistance to talk us through what we needed to do. Well done guys
A breath of fresh air, with a company that is allowing solar and battery installers to be rewarded for their investment. Other companies, have reduced solar input to 3 cents per kw, an insult. Looking forward to a mutually rewarding experience, where we are rewarded for our investment.
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amber.com.au714 total • Write a review
Overall, I am very happy with Amber. The customer service is very responsive and helpful. The app is easy to navigate and gives insight into electricity prices. It allows us - when possible - to adjust our electricity use. Seeing the prices also encourages us to get solar panels as soon as possible. That way we saved a lot compared to our precious provider.
Date of experience: June 19, 2021
US
Our daughter put us onto you and we have been very happy. Any queries are always answered promptly. Love the fact you can check pricing via the app and as far as I can work out, your pricing is more than equitable. You give good service - more than recommend.
Date of experience: June 19, 2021
US
Renewable electricity is cheaper than standard grid energy. It's easy to see that as midday prices are so cheap with Amber. High renewables content in grid & cheap power. That's when we set our hot water system & dishwasher to run.
Date of experience: June 18, 2021
Amber Electric are by far the best 10/10 recommend
Date of experience: June 18, 2021
US
Love doing my bit for the environment, while enjoying energy price savings. Am very pleased with the savings and knowledge we're using renewables to a degree. Have started to program delayed starts with laundry and dish washers. The app notifications when power pricing spikes are very reassuring.
Date of experience: June 18, 2021
