Interpreter needed things repeated more…
Interpreter needed things repeated more than once.

Over a year ago
Chaynna Macon Project Manager, never got back to me. I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what to do and she just kept saying... See more
Over a year ago
The easy online ability to schedule employees for testing and the quick return of the results.
Over a year ago
Inexpensive and reliable, excellent customer service
Interpreter needed things repeated more than once.
Always a responsive team that really works closely with us. Thankyou!
Easy to schedule an appointment for a rare language
Speed and Accuracy
The whole transaction was smooth and fast and the person handling was polite and professional.
Easy scheduling. Prompt response. Quick test results.
Minimum rates for language conversion are very high
Your team is always response and reliable!
Professional, organized, supportive, and caring.
I was very impressed with this service. My first contact was very helpful and answered all my questions. The interpreter handled this situation professionally and put all of us at ease. I would not hesitate to call and use them. 100% satisfied. WJF
The company is very responsive and easy to work with.
Services are exceptional and response times are outstanding!
I appreciate hearing back from the company so quickly on all my questions, and the ease of testing our students. I'm so glad I found you guys!
It was a great experience coordinate with them.
Easy to enroll the applicants, and easy to follow up on the process. Great support, time effective services.
Our interpreter Christopher was great. He interpreted for my husband in Portuguese for his green card interview. He was on time and actually spoke excellent Portuguese even though he was not from Brazil! The process to get an interpreter last minute was also very easy. Lauren was quick and efficient in responding to emails and finding an interpreter last minute. I will be using them again if we need someone in the future.
fast and efficient, easy to set up, quick results.
Great customer service, ease of use and excellent turn-a-round time.
Scheduling was a breeze! It was a pleasure working with Alta.
At Children's Law Center of California we sought to develop a Bilingual Skills Compensation program. Starting from scratch, I needed to create a process that would include standardized testing, which would determine the required score to certify staff. During my research of testing companies, I found ALTA. I worked with Nicole Tavarez who was extremely helpful and patient. She understood the needs for our program and made suggestions as to how we could pilot it. She made herself available every time I had questions or needed assistance with putting our program in place. We have now scaled up and tested over 100 employees. Thank you, Nicole and ALTA. We are very happy with your language testing service!
Based on analysis of 29 reviews rated 1-2 stars for ALTA Language Services
“Customer support does not answer phone calls and email issues are not responded to until the next day, and when in th...”
“Communication is good , But basic problem is that they have UNPROFESSIONAL INTERPRETERS”
“This organization will try and charge you fees even if they do not provide services”
“I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what...”
“The quality of service has declined sharply over the past few years”
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ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
ALTA Language Services receives high praise for its professionalism and quick response times, with many reviewers noting the ease of scheduling tests and the fast turnaround of results. Customers appreciate the friendly and knowledgeable staff, highlighting the company's excellent customer service as a key strength. However, some reviewers express frustration with communication issues, citing instances of unreturned calls and difficulties in scheduling tests. Additionally, there are complaints about the clarity of call lines and perceived rudeness during testing. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many consumers recommending ALTA for its reliable and efficient services. Overall, ALTA Language Services is viewed favorably, particularly for its customer support and service quality.
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