Great Service!
Great Service! Translation on demand is such a great service and ALTA provides that. Haven't had a problem whatsoever.

Over a year ago
Chaynna Macon Project Manager, never got back to me. I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what to do and she just kept saying... See more
Over a year ago
The easy online ability to schedule employees for testing and the quick return of the results.
Over a year ago
Inexpensive and reliable, excellent customer service
Great Service! Translation on demand is such a great service and ALTA provides that. Haven't had a problem whatsoever.
Very fast service! You were fast to follow up when you had questions. We have used Alta a few times now and are very pleased with the work.
We always can get an interpetor! Even on the same day!
There was a misunderstanding and confusion on two invoices. The person that assisted me was courteous and helpful.
they are responsive to questions in chat and testing results are provided quickly.
ALTA is easy to work with. Great response times to questions and easy to set up testing with.
Our company has partnered with ALTA Language for a number of years and their level of service has remained consistent and reliable. Their language testers are always polite and responsive to testing nuances and most of all we're always satisfied with the timely updated and responses to inquiries. We appreciate the service this company provides!
The scheduling team is the most responsive and flexible group I've worked with. We had to manage over 40 students across 5 high schools in 9 different languages and multiple layers of supervisory availability. ALTA always makes it happen seamlessly AND within 24 hours. They're incredible and I am so grateful for their help!
Responsive and professional.
Quick response when scheduling a test and result will come in fast.
Excellent on punctuality, quality and care of the interpreter. Excellent on coordination by ALTA director of operations who was Susan. Very secure payment system. Affordable with high quality. Thank you!
Both Conrad C. and Matt K. made working through a difficult situation manageable and as painless as possible they were easy to work with. The team that translated our documents was quick in doing so and that was also greatly appreciated.
The salesperson was very helpful and answered all my questions. The work was done in a timely and accurate fashion. The questions were spot on. Very satisfied.
Veronika from Alta Language - translation assistance was very helpful and had a short turnaround time.
Always available.
I spoke with Lindsay who coordinated everything and she was extremely professional and arranged for an interpreter for our deposition quickly. The interpreter also was very professional and did an excellent job, would highly recommend Alta.
IT WAS VERY EASY TO PRINT THE TESTS, AND I LOVED THAT I COULD JUST SCAN ALL OF THE TESTS AND SEND BACK AS A SINGLE PDF.
Overall, everything was very good.Just one small issue that the staff told me he would call me back on Tuesday, but he didn't do it.
Quick service. There was a very short time between my request for service and the delivery of the final product. I needed a legal ad translated, and I'm glad that Alta made sure my information is correct.
My experience was great from the moment the phone was answered by ALTA Language Services! They were helpful, knowledgeable and made my first time experience easy!
Based on analysis of 29 reviews rated 1-2 stars for ALTA Language Services
“Customer support does not answer phone calls and email issues are not responded to until the next day, and when in th...”
“Communication is good , But basic problem is that they have UNPROFESSIONAL INTERPRETERS”
“This organization will try and charge you fees even if they do not provide services”
“I called to follow up and her response was "oh yeah, sorry I didn't follow up with you" I asked for her help on what...”
“The quality of service has declined sharply over the past few years”
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ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
ALTA Language Services receives high praise for its professionalism and quick response times, with many reviewers noting the ease of scheduling tests and the fast turnaround of results. Customers appreciate the friendly and knowledgeable staff, highlighting the company's excellent customer service as a key strength. However, some reviewers express frustration with communication issues, citing instances of unreturned calls and difficulties in scheduling tests. Additionally, there are complaints about the clarity of call lines and perceived rudeness during testing. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many consumers recommending ALTA for its reliable and efficient services. Overall, ALTA Language Services is viewed favorably, particularly for its customer support and service quality.
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